Primary operating owner
Head Connected Car; Digital Product; After-sales
P25 · Representative solution case · Automotive / OEM / Mobility
Connected Vehicle, Companion App & Cloud
How many owners actively use the companion app after month three, and which location journeys drive repeat use?
Evidence distinction: this is a representative solution case constructed from the source requirements and Mappls delivery pattern. It is not presented as a named-customer outcome unless a separate verified customer story is explicitly linked.
01 · Operating context
The decision environment and the problem to change
Vehicle, app and cloud journeys are fragmented, limiting remote services, safety, ownership engagement and monetisation.
Economic decision
CTO; VP Product; Customer Experience Head
Technical influence
Telematics Architect; Cloud; Cybersecurity; Mobile App
Why action becomes urgent
Connected-car launch, companion app redesign, telematics control unit change, subscription strategy, after-sales digitisation.
02 · Before and after
Change the operating model, not only the interface
Fragmented context and delayed action
Vehicle, app and cloud journeys are fragmented, limiting remote services, safety, ownership engagement and monetisation.
- Location, operational and enterprise data remain separated
- Stakeholders make inconsistent decisions from partial context
- Exceptions are found late and evidence is difficult to reconstruct
A governed location-aware decision loop
Vehicle telemetry, trip/vehicle location, remote commands, geofencing, service/dealer discovery, companion app maps, cloud APIs and analytics.
- One role-aware workspace in Mappls Automotive Cockpit
- Live context moves directly into the responsible workflow
- Every decision, scenario and outcome can be measured and audited
03 · Stakeholder experience
One shared system, different role moments
Own and govern
Head Connected Car
Own and govern
Digital Product
Decide and coordinate
After-sales
Decide and coordinate
CTO
Decide and coordinate
VP Product
Execute and verify
Customer Experience Head
Execute and verify
Telematics Architect
Execute and verify
Cloud
Inside Mappls Pro, the same user can hold this role here and a different role in another application. Membership, saved runs and administration remain app-specific.
04 · Day-in-the-life journey
How the solution turns information into an operational result
Frame the operating decision
Which signals and remote functions are available? What latency/security SLAs apply? What ownership journeys matter most?
Connect the location foundation
Bring the required map, address, road, place, imagery, asset, customer and operational data into a governed Auto Cockpit workspace.
Act through role workflows
Cockpit, Connected services, ADAS horizon, OTA operations give each stakeholder the information, decision and action appropriate to their role.
Prove the intervention
Limited vehicle/app cohort integrating live location, trips, geofence, dealer/service discovery and one remote workflow.
Scale and continuously improve
Operationalise the model through NRE + per-vehicle/platform subscription + API/usage tiers., adoption governance, service measurement and a managed improvement backlog.
05 · Solution and data architecture
The Mappls capabilities behind the experience
Location foundation
Map, address, place, route, imagery, boundary and context layers
Operational context
Customer, asset, order, sensor, incident, task or transaction records
Application workflow
Cockpit · Connected services · ADAS horizon · OTA operations
Outcome loop
Telemetry completeness and latency accepted; target app journeys complete; security review passed; production cohort defined.
Connected Vehicle & Companion App
Vehicle, mobile and cloud location/telematics journeys
Product detailsClarityX Location Analytics
Market, territory, network and spatial decision analytics
Product detailsRealView 360 & Ground Imagery
Geotagged 360 imagery, photos and videos
Product detailsPOI, Address & Building Data
Places, building-level addresses and location identity
Product details06 · Outcome and evidence
Make the value claim measurable before scaling
Bounded proof
Limited vehicle/app cohort integrating live location, trips, geofence, dealer/service discovery and one remote workflow.
- Confirm the baseline and decision scope: Which signals and remote functions are available? What latency/security SLAs apply? What ownership journeys matter most?
- Use representative and, where approved, customer data in the configured workspace
- Review measurable success with the operating and economic owners: Telemetry completeness and latency accepted; target app journeys complete; security review passed; production cohort defined.
- Document data quality, adoption, security, service and scale findings
- Convert evidence into a phased production scope and accountable value plan
07 · Governance and scale
Operate the solution safely and sustainably
Identity and access
Server-enforced identity, least-privilege app membership, role-specific actions and auditable administration.
Data governance
Source lineage, quality thresholds, update cadence, retention, consent and controlled data sharing.
Operating governance
Named process owners, exception SLAs, escalation, change control and adoption measurement.
Value governance
Baseline, intervention and outcome metrics reviewed on an agreed cadence with accountable owners.
Your outcome, powered by Mappls
Put Connected Vehicle, Companion App & Cloud into your operating context
Bring the baseline, workflow, users, data and success criteria. Mappls will shape a bounded proof and production path.