12 selected customer stories · 80 representative solution cases

Proof that trusted data and intelligent technology can change the operating model

Public and anonymised stories show production patterns. A separate representative library explains every operating problem, stakeholder journey, evidence framework and working Mappls Pro application without presenting representative scenarios as named-customer claims.

Across industries

From embedded vehicles to mission-critical operations

Customer identities are shown where publicly disclosed; other examples are intentionally described by sector.

Automotive

Connected navigation at vehicle scale

Hyundai and Kia

A multi-year, production-scale programme and connected navigation go-live across vehicle lines.

Read customer story
Automotive

A location stack for new-generation vehicles

Mahindra

Go-lives across XUV3XO, Scorpio-N, XUV400 and born-electric programmes.

Read customer story
Two-wheelers

Navigation designed for the ride

Hero, Bajaj, Suzuki, Ultraviolette and Ampere programmes

Production go-lives across premium, mass-market, ICE and electric two-wheeler models.

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Public safety

Faster, location-aware emergency response

UP Police Dial 112

State-scale go-live connecting location intelligence with public-safety workflows.

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Urban resilience

A 3D view of urban flood risk

Large city programme

A decision-ready spatial foundation for preparedness, mitigation and incident management.

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Commerce

Better addresses, better fulfilment

E-commerce, D2C, food-delivery and ONDC participants

More accurate capture, better dispatch decisions and a clearer last-mile customer journey.

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BFSI

Location intelligence from onboarding to collections

Banks, NBFCs, fintech and insurance programmes

Faster decisions and more accountable field execution across dispersed teams.

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Industrial logistics

Safer journeys with video evidence

Metals, chemicals, automotive and employee-transport operations

Better driver coaching, incident evidence and safety oversight across complex fleets.

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Consumer goods

Turn market geography into growth decisions

Paints, FMCG, durable and retail programmes

Sharper expansion planning, territory design and store-level sales forecasting.

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Road infrastructure

One operational picture for highway incidents

National-highway programme

A common, scalable operating picture across 25 regional offices.

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Defence & maritime

Secure geospatial intelligence where connectivity is constrained

Defence programmes

Secure access to decision-ready geospatial context without dependence on public-cloud connectivity.

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Education

Reassurance for every school journey

School networks

A more transparent and accountable school transport operation.

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One pattern

The strongest programmes begin with a clear operational or customer problem, then bring together the minimum data, platform, device and change required to solve it. They do not start with technology theatre.

Representative solution case library

A detailed case treatment for every solution pattern

Each representative case separates the operating problem, stakeholder journey, before-and-after model, role moments, architecture, evidence plan and measurable outcome—and leads into the configured Mappls Pro application.

Reset

Showing 80 of 80 solution cases

P01Government / Urban

Municipal Revenue & Property GIS

Incomplete property registers, unassessed/under-assessed properties, fragmented maps and field records constrain own-source revenue and service planning.

CI
Working applicationMappls Citizen Service Map
P02Government / Urban / Commerce

Digital Address & Door Numbering

Non-standard addresses cause service-delivery failures, emergency delays, duplicate properties and difficult citizen/business onboarding.

AD
Working applicationMappls Address Intelligence
P03Government / Land / Infrastructure

Land Records, Cadastral & Asset Survey

Legacy cadastral maps, boundary uncertainty and disconnected ownership/asset records create disputes, encroachment and planning delays.

EN
Working applicationMappls Enterprise GIS
P04Government / Urban / Infrastructure

Urban Planning WebGIS & Digital Twin

Planning, approvals, assets and projects are managed in disconnected layers, limiting scenario analysis, coordination and citizen service.

DI
Working applicationMappls Digital Twin Command
P05Government / Public Safety

ICCC, Public Safety & City Surveillance GIS

Video, sensors, incidents and field units are fragmented, so operators lack a common operational picture and response accountability.

PU
Working applicationMappls Public Safety Command
P06Government / Emergency / Health

112/108 Emergency Response, Dispatch & Location

Caller location uncertainty, suboptimal dispatch and weak fleet visibility increase response time and make SLA control difficult.

PU
Working applicationMappls Public Safety Command
P07Government / Fire / Urban

Smart Fire & Emergency Management

Manual alarms, fragmented resource databases and non-optimised dispatch slow response and limit preparedness for high-risk premises.

PU
Working applicationMappls Public Safety Command
P08Government / Urban Mobility

Intelligent Traffic Management & Road Safety GIS

Congestion, violations and incidents are managed across disconnected devices and weak location context, limiting real-time control and evidence-led planning.

PU
Working applicationMappls Public Safety Command
P09Government / Mobility / Education

Public Transport, Fleet & Student Safety

Limited fleet visibility, weak schedule adherence, safety incidents and poor passenger/parent information reduce utilisation and trust.

CO
Working applicationMappls Commute & Safety Command
P10Enterprise / PSU / Logistics

Logistics Fleet, Cold Chain & Telematics

Vehicle, route, temperature and delivery exceptions are visible too late, causing leakage, SLA failures and high control-room effort.

FL
Working applicationMappls Fleet Command
P11Government / Infrastructure

Road, Highway, Rail & Bridge Asset Management

Inspection evidence, condition history and maintenance priorities are fragmented, making risk-based intervention and audit difficult.

IN
Working applicationMappls Asset Inspection AI
P12Utilities / Energy / Industry

Utility & Industrial Asset GIS

Asset location, connectivity, drawings and maintenance records are inconsistent, raising outage, safety, planning and field-productivity risk.

UT
Working applicationMappls Utility Network Operations
P13Government / BFSI / Infrastructure

Disaster Management & Climate Risk Intelligence

Hazard, exposure, asset and response data are fragmented, limiting preparedness, prioritisation and rapid situational awareness.

PU
Working applicationMappls Public Safety Command
P14Government / Mining / PSU

Mining Surveillance & Revenue Protection

Illegal extraction/transport, uncertain lease boundaries and disconnected permit, vehicle and imagery data cause revenue leakage and weak enforcement.

IN
Working applicationMappls Asset Inspection AI
P15Government / Tourism / Culture

Tourism & Spiritual Destination Experience

Visitors struggle with discovery, navigation, itinerary, crowd/safety and trusted local information; authorities lack destination analytics.

CI
Working applicationMappls Citizen Service Map
P16Government / Telecom / Enterprise

Telecom Coverage & Quality GIS

Coverage, quality, drive-test, complaints and infrastructure data are fragmented, making regulatory and investment decisions hard to verify spatially.

CO
Working applicationMappls Coverage Experience Builder
P17Defence / Security

Defence & Strategic Geospatial Intelligence

Mission data, terrain, imagery, sensors and operational workflows need secure, sovereign, offline-capable geospatial integration.

EN
Working applicationMappls Enterprise GIS
P18Government / Healthcare

Health Network & Service Accessibility GIS

Facility, beneficiary, disease/service and travel-access data are not consistently spatialised, limiting network planning and citizen access.

AN
Working applicationMappls Location Analytics Studio
P19Aviation / Infrastructure

Airport GIS, Assets & Operations

Airside/landside assets, projects, drawings, incidents and maintenance are managed across systems without a shared spatial operational layer.

DI
Working applicationMappls Digital Twin Command
P20Government / Trusts / Assets

Waqf, Religious & Institutional Asset Mapping

Large distributed property portfolios lack verified boundaries, current occupancy/lease data and transparent workflows, enabling encroachment and revenue leakage.

EN
Working applicationMappls Enterprise GIS
P21Automotive

Automotive Navigation, EV & ADAS Location Stack

OEMs need India-optimised navigation, connected services, EV routing and ADAS-grade map content with production lifecycle support.

AU
Working applicationMappls Automotive Cockpit
P22Enterprise / Government / Platforms

Enterprise Map Engine, APIs & Location Intelligence

Teams depend on fragmented or costly global location services and inconsistent India address/map quality, slowing product and operations.

MA
Working applicationMappls Map Studio
P23Government / Agriculture / Enforcement

Crop Monitoring & Narcotics/Regulated Agriculture GIS

Licensed/regulated cultivation is difficult to verify consistently across plots, crop stages, yield and field inspections.

IN
Working applicationMappls Asset Inspection AI
P24Automotive / OEM

OEM Embedded Navigation & IVI

OEMs need differentiated, localised navigation that remains accurate across vehicle life while meeting SOP, cost and quality gates.

AU
Working applicationMappls Automotive Cockpit
P25Automotive / OEM / Mobility

Connected Vehicle, Companion App & Cloud

Vehicle, app and cloud journeys are fragmented, limiting remote services, safety, ownership engagement and monetisation.

AU
Working applicationMappls Automotive Cockpit
P26Automotive / Government / Insurance

ADAS, HD Maps & Road Safety Intelligence

Camera/sensor-only systems lack horizon context and consistent road intelligence, while fleets and agencies need actionable risk maps.

NA
Working applicationMappls Navigation Lab
P27Automotive / EV / Energy

EV Navigation, Charging & Range Intelligence

EV drivers and fleets face charging uncertainty, range anxiety and fragmented charger/vehicle data.

EV
Working applicationMappls EV Mobility Cloud
P28Automotive / Two-Wheeler

Two-Wheeler Navigation & Digital Cockpit

Two-wheeler riders need glanceable, safe navigation and connected experiences within tight screen, compute and connectivity constraints.

AU
Working applicationMappls Automotive Cockpit
P29Automotive / Tier-1 / OEM

Automotive Map Data, Updates & Validation

Automotive programmes require traceable map coverage, update cadence and defect closure across models and regions.

NA
Working applicationMappls Navigation Lab
P30Mobility / Consumer Tech

Shared Mobility, Ride-Hailing & MaaS

Poor pickup precision, dispatch, ETA and multimodal planning create cancellations, idle time and weak marketplace liquidity.

NA
Working applicationMappls Navigation Lab
P31E-commerce / Food / Logistics

Last-Mile Delivery & Commerce Location Stack

Ambiguous addresses, poor geocoding, inaccurate ETA and inefficient rider routing increase cost and failed deliveries.

AD
Working applicationMappls Address Intelligence
P32Logistics / Supply Chain

Transportation Management, Dispatch & Route Optimisation

Manual planning and disconnected transporter, order and route data inflate kilometres, empty runs, detention and planning effort.

LO
Working applicationMappls Logistics Optimizer
P33Logistics / Enterprise / Mobility

Fleet Telematics & Mobility Control Tower

Fleet location, utilisation, trip, delay and exception data are fragmented across devices and operators.

FL
Working applicationMappls Fleet Command
P34Logistics / Industrial / Insurance

Video Telematics, ADAS & Driver Safety

Unsafe driving and incidents are reviewed after the fact, with limited context or coaching closure.

VI
Working applicationMappls Video Safety Centre
P35Logistics / Industrial / Construction

Asset, Container & Equipment Tracking

Non-powered and mobile assets are under-utilised, misplaced or maintained reactively because location and state are not visible.

FL
Working applicationMappls Fleet Command
P36Cold Chain / Industrial / Fleet

Fuel, Temperature & Sensor Telemetry

Temperature, fuel, chamber and equipment conditions are not continuously evidenced, creating loss, fraud and compliance exposure.

CO
Working applicationMappls Cold Chain Control
P37Enterprise / Utilities / BFSI

Workforce & Field Service Automation

Managers lack reliable job allocation, field visibility, route efficiency, proof and productivity insight across distributed teams.

WO
Working applicationMappls Workforce Operations
P38FMCG / Pharma / Retail / Enterprise

Sales Territory, Beat & Market Expansion Analytics

Territories, beats and outlet coverage are often inherited rather than built from current demand, travel and market potential.

FI
Working applicationMappls Field Sales Intelligence
P39Retail / QSR / BFSI

Retail/QSR Site Selection & Store Intelligence

Site decisions depend on fragmented catchment, competition and cannibalisation assumptions, while store networks need location-aware performance diagnostics.

AN
Working applicationMappls Location Analytics Studio
P40BFSI / Fintech

BFSI Geo-KYC, Fraud, Collections & Network Intelligence

Weak address/location evidence drives onboarding friction, fraud, inefficient collections and poor branch/agent planning.

GE
Working applicationMappls GeoVerify Studio
P41Insurance / Automotive / Fleet

Insurance Telematics, Risk & Claims

Motor risk and claims decisions lack continuous driving, road and location context, while assistance dispatch is slow.

VI
Working applicationMappls Video Safety Centre
P42Telecom / Broadband / Tower

Telecom Network, Fiber & Field Operations

Network, fiber, tower, customer and field-work data are split across systems, slowing rollout and repair while hiding coverage gaps.

UT
Working applicationMappls Utility Network Operations
P43Pharma / Healthcare

Pharma & Healthcare Commercial/Distribution Intelligence

Field teams, doctor/chemist coverage and healthcare distribution are planned with incomplete location and potential data.

FI
Working applicationMappls Field Sales Intelligence
P44FMCG / Consumer Goods

FMCG/CPG Distribution, Rural Expansion & Beat Excellence

Outlet universes, rural potential, distributor territories and beats are incomplete or stale, limiting numeric distribution and productive coverage.

FI
Working applicationMappls Field Sales Intelligence
P45Consumer Tech / Retail / Delivery

Hyperlocal Commerce, Food & Consumer Location Experience

Consumers abandon or mistrust journeys when search, nearby discovery, serviceability, ETA and delivery context are inaccurate.

AD
Working applicationMappls Address Intelligence
P46Manufacturing / Industrial

Manufacturing Plant, Yard & Supply Chain Digital Twin

Plants and yards lack a current spatial operational layer linking assets, vehicles, people, incidents and workflows.

DI
Working applicationMappls Digital Twin Command
P47Construction / Cement / Infrastructure

Construction, Cement & Building Materials Logistics

High-volume material movements suffer from dispatch delay, truck queues, route risk, turnaround variability and weak delivery evidence.

MA
Working applicationMappls Material Movement Control
P48Oil & Gas / Energy

Oil & Gas Distribution, Pipeline & Journey Risk

Tankers, chambers, routes, pipelines, depots and field assets carry safety, theft, loss and compliance risk across fragmented systems.

JO
Working applicationMappls Journey Risk Centre
P49Ports / Maritime / Logistics

Ports, Shipping & Intermodal Digital Twin

Berth, vessel, yard, rail, truck and asset information is fragmented, constraining common situational awareness and throughput decisions.

DI
Working applicationMappls Digital Twin Command
P50Travel / Hospitality / Tourism

Travel, Hospitality & Destination Platforms

Travellers struggle to discover, plan, navigate and transact across fragmented destination content and physical locations.

NE
Working applicationMappls Private Nearby Finder
P51Real Estate / PropTech / Finance

Real Estate, Property Search & Location Intelligence

Property discovery, valuation, site diligence and portfolio decisions use inconsistent address, neighbourhood, access and development context.

PR
Working applicationMappls Property Intelligence Workbench
P52AdTech / Media / Consumer Brands

Geo-Audience, Advertising & Campaign Measurement

Campaign targeting and measurement lack reliable geographic audiences, store/trade-area context and offline outcome linkage.

AN
Working applicationMappls Location Analytics Studio
P53Airports / Malls / Hospitals / Campuses

Indoor Maps, Venue Operations & Wayfinding

Visitors and staff lose time in complex venues, while indoor assets and services remain disconnected from digital journeys.

SI
Working applicationMappls Private Site Navigator
P54Developers / ISVs / SaaS / Cloud

Developer Platform, Cloud Marketplace & Embedded APIs

Teams need reliable India location capabilities without building and maintaining map, search, routing and geospatial infrastructure.

DE
Working applicationMappls Developer Console
P55Consumer / Super Apps / Devices

Consumer Maps, Local Discovery & Safety

Consumers need trustworthy navigation, local discovery, safety alerts and connected-device journeys tuned to Indian roads and places.

NA
Working applicationMappls Navigation Lab
P56Agriculture / AgriTech / Rural

Agriculture, Agri-input & Farm Operations

Farm, crop, dealer and field activity data are fragmented, limiting monitoring, input distribution, service delivery and risk response.

IN
Working applicationMappls Asset Inspection AI
P57Cross-industry / Government / Infrastructure

Drone, LiDAR, Reality Capture & Inspection

Assets, corridors and sites lack current, measurable ground truth, making inspection, planning and change detection slow and costly.

IN
Working applicationMappls Asset Inspection AI
P58Cross-industry / Government

GeoAI, Spatial Analytics & Decision Intelligence

Critical decisions ignore spatial relationships because business, sensor and external geospatial data are not modeled together.

AN
Working applicationMappls Location Analytics Studio
P59Government / Defence / Regulated Enterprise

Sovereign, On-Prem & Offline Geospatial Platform

Mission-critical and regulated teams need modern map/GIS capability without foreign dependency, public-cloud exposure or continuous connectivity.

EN
Working applicationMappls Enterprise GIS
P60Defence / Maritime / Security

Maritime & Defence Common Operating Picture

Operational tracks, charts, intelligence, weather/ocean and mission workflows remain split across secure systems.

PU
Working applicationMappls Public Safety Command
P61Automotive / Consumer / Enterprise

AR/HUD, Immersive Navigation & Real-World Metaverse

Users and operators need intuitive spatial guidance and context that conventional 2D interfaces cannot deliver.

NA
Working applicationMappls Navigation Lab
P62IoT / OEM / Channel

IoT Device OEM, Hardware & White-Label Platform

OEMs, distributors and solution providers need certified tracking/sensor hardware and a scalable platform without building the full stack.

DE
Working applicationMappls Developer Console
P63Fleet / Logistics / Fintech

FASTag, Toll, Fleet Payments & Compliance

Fleet toll spend, tag status, route cost and compliance are reconciled manually, obscuring leakage and lane economics.

FL
Working applicationMappls Fleet Command
P64Enterprise / Logistics / Government

Route Emissions, ESG & Sustainability Intelligence

Organisations cannot consistently connect route, fleet, facility and land-use decisions to auditable emissions and climate outcomes.

LO
Working applicationMappls Logistics Optimizer
P65Education / Campus / Mobility

Campus, Education & School Mobility/Safety

Institutions lack integrated campus maps, visitor/asset workflows and safe, transparent student/staff transportation.

CO
Working applicationMappls Commute & Safety Command
E01BFSI / Fintech / Microfinance

Branch Serviceability & Negative-Area Intelligence

Customer and lead locations must be assigned to the right serviceable branch and product while respecting branch catchments, approved villages, exclusions, risk zones, distance and changing business rules.

BR
Working applicationMappls Branch Serviceability Hub
E02BFSI / Insurance / Fintech / Field Operations

Address & Field Location Verification

Noisy or incomplete addresses and weak device-location evidence create false rejections, manual reviews, fraud exposure and inconsistent onboarding or field-verification outcomes.

GE
Working applicationMappls GeoVerify Studio
E03Banks / NBFCs / Microfinance / Fintech

Unified Collections Management

Accounts, agencies, field officers, customer interactions, promises to pay, payments, conduct controls and recovery performance are fragmented across bank-specific systems and manual processes.

CO
Working applicationMappls Collections Command
E04Banks / Housing Finance / Property Ecosystem

Property Valuation, APF & Legal Intelligence

Property valuation, approved-project finance and legal due-diligence cases rely on disconnected parties, documents, site visits, approvals and benchmarks, slowing credit decisions and weakening risk visibility.

PR
Working applicationMappls Property Intelligence Workbench
E05Fintech / Consumer Goods / Service Networks / Enterprise

Territory Governance & Sector Planning

Territories and sectors are manually maintained, overlap, drift from market reality and create uneven workload, unclear ownership, gaps in coverage and poor accountability.

TE
Working applicationMappls Territory Governance Studio
E06FMCG / Retail / Consumer Durables / Merchant Networks

Outlet Universe & Market Expansion

Brands lack a trusted view of existing versus potential outlets, outlet quality, distributor ownership, market potential and the field actions required to convert white space into productive coverage.

OU
Working applicationMappls Outlet Expansion Planner
E07Enterprise / Utilities / Retail Technology / Consumer Durables

Field Service, Asset & Attendance Operations

Service tickets, technicians, assets, attendance, parts, routes, task proof and productivity are split across systems, leaving managers with weak control and field users with avoidable travel and manual steps.

FI
Working applicationMappls Field Service Command
E08Energy / Utilities / Industrial / Construction

Land Material Movement & Transport Requests

Vehicle requests, material requirements, resource schedules, compliance checks, trip execution, delays, documents, cost allocation and closure verification are handled across disconnected tools and stakeholder groups.

MA
Working applicationMappls Material Movement Control
E09Courier / Express / Parcel / E-commerce Logistics

Express Logistics & Hub Orchestration

Bookings, consignments, hub scans, first-mile pickup, middle-mile trips, last-mile dispatch, riders, payments, proof and exceptions must operate as one lifecycle rather than isolated systems.

EX
Working applicationMappls Express Logistics Orchestrator
E10Oil & Gas / Chemicals / Industrial Logistics / Fleet Safety

Journey Risk & Safe-Route Navigation

Drivers on high-exposure routes need more than shortest-path navigation: hazards, road conditions, restricted stretches, safe parking and emergency facilities must shape the route and active guidance.

JO
Working applicationMappls Journey Risk Centre
E11Industrial Sites / Campuses / Plants / Energy Projects

Private Site, Campus & Industrial Navigation

Public maps do not contain changing internal roads, plots, buildings, departments, parking, restrictions, assets, assembly points and shuttle operations required to navigate complex private sites.

SI
Working applicationMappls Private Site Navigator
E12EV / Battery-as-a-Service / Mobility Energy

Battery-Swap Network Intelligence

Variable station demand, battery state and vehicle movement create queues, low utilization, poor battery turn ratios and inefficient redistribution routes.

SW
Working applicationMappls Battery Swap Planner
E13Telecom / Broadband / Connectivity

Network Coverage Customer Experience

Subscribers need a clear, trusted way to understand technology-specific coverage and nearby stores or service locations, while network teams need controlled publishing from changing prediction data.

CO
Working applicationMappls Coverage Experience Builder
E14Retail Networks / Fuel / Service Locations / Enterprise Apps

Private Nearby-Record Discovery

Enterprise apps need users to discover and navigate to proprietary locations and records with rich business attributes, without exposing the private dataset to other projects or rebuilding spatial search.

NE
Working applicationMappls Private Nearby Finder
E15Enterprise Mobility / Facilities / Fleet Safety

Employee Transport, Commute & Video Safety

Organizations need to plan employee access and commute, operate routes and shuttles, monitor vehicles and proactively reduce driver and passenger safety risks.

CO
Working applicationMappls Commute & Safety Command

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