Industry context · 28 solutions

Government & Public Sector

Departments, operating priorities, measurable outcomes, products and applications relevant to Government & Public Sector.

Customer context

Government & Public Sector operating environments

The portfolio reflects the distinct sub-segments, business models and service environments within this industry.

Departments and functions

Organise the opportunity around the work—not internal sales roles

Each function leads to the problems, decisions and workflows Mappls can improve for the people doing the work.

Strategy & transformation

Relevant priorities and operating journeys for Government & Public Sector.

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Product & digital experience

Relevant priorities and operating journeys for Government & Public Sector.

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Operations & service delivery

Relevant priorities and operating journeys for Government & Public Sector.

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Assets, engineering & maintenance

Relevant priorities and operating journeys for Government & Public Sector.

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Data, GIS, AI & technology

Relevant priorities and operating journeys for Government & Public Sector.

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Customer, marketing & sales

Relevant priorities and operating journeys for Government & Public Sector.

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Supply chain, fleet & logistics

Relevant priorities and operating journeys for Government & Public Sector.

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Safety, risk & compliance

Relevant priorities and operating journeys for Government & Public Sector.

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Finance, revenue & commercial

Relevant priorities and operating journeys for Government & Public Sector.

Open relevant solutions

Problem statements and solutions

28 detailed customer journeys

Every solution includes the customer problem, business value, implementation architecture, proof scope and direct Mappls Pro access.

P01Strategy & transformation

Municipal Revenue & Property GIS

Incomplete property registers, unassessed/under-assessed properties, fragmented maps and field records constrain own-source revenue and service planning.

Strategy & transformationProduct & digital experience
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P02Product & digital experience

Digital Address & Door Numbering

Non-standard addresses cause service-delivery failures, emergency delays, duplicate properties and difficult citizen/business onboarding.

Product & digital experienceCustomer, marketing & sales
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P03Strategy & transformation

Land Records, Cadastral & Asset Survey

Legacy cadastral maps, boundary uncertainty and disconnected ownership/asset records create disputes, encroachment and planning delays.

Strategy & transformationProduct & digital experience
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P04Strategy & transformation

Urban Planning WebGIS & Digital Twin

Planning, approvals, assets and projects are managed in disconnected layers, limiting scenario analysis, coordination and citizen service.

Strategy & transformationProduct & digital experience
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P05Strategy & transformation

ICCC, Public Safety & City Surveillance GIS

Video, sensors, incidents and field units are fragmented, so operators lack a common operational picture and response accountability.

Strategy & transformationOperations & service delivery
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P06Product & digital experience

112/108 Emergency Response, Dispatch & Location

Caller location uncertainty, suboptimal dispatch and weak fleet visibility increase response time and make SLA control difficult.

Product & digital experienceOperations & service delivery
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P07Strategy & transformation

Smart Fire & Emergency Management

Manual alarms, fragmented resource databases and non-optimised dispatch slow response and limit preparedness for high-risk premises.

Strategy & transformationProduct & digital experience
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P08Strategy & transformation

Intelligent Traffic Management & Road Safety GIS

Congestion, violations and incidents are managed across disconnected devices and weak location context, limiting real-time control and evidence-led planning.

Strategy & transformationProduct & digital experience
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P09Strategy & transformation

Public Transport, Fleet & Student Safety

Limited fleet visibility, weak schedule adherence, safety incidents and poor passenger/parent information reduce utilisation and trust.

Strategy & transformationProduct & digital experience
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P10Strategy & transformation

Logistics Fleet, Cold Chain & Telematics

Vehicle, route, temperature and delivery exceptions are visible too late, causing leakage, SLA failures and high control-room effort.

Strategy & transformationProduct & digital experience
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P11Strategy & transformation

Road, Highway, Rail & Bridge Asset Management

Inspection evidence, condition history and maintenance priorities are fragmented, making risk-based intervention and audit difficult.

Strategy & transformationOperations & service delivery
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P12Strategy & transformation

Utility & Industrial Asset GIS

Asset location, connectivity, drawings and maintenance records are inconsistent, raising outage, safety, planning and field-productivity risk.

Strategy & transformationProduct & digital experience
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P13Strategy & transformation

Disaster Management & Climate Risk Intelligence

Hazard, exposure, asset and response data are fragmented, limiting preparedness, prioritisation and rapid situational awareness.

Strategy & transformationProduct & digital experience
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P14Strategy & transformation

Mining Surveillance & Revenue Protection

Illegal extraction/transport, uncertain lease boundaries and disconnected permit, vehicle and imagery data cause revenue leakage and weak enforcement.

Strategy & transformationProduct & digital experience
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P15Strategy & transformation

Tourism & Spiritual Destination Experience

Visitors struggle with discovery, navigation, itinerary, crowd/safety and trusted local information; authorities lack destination analytics.

Strategy & transformationProduct & digital experience
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P16Strategy & transformation

Telecom Coverage & Quality GIS

Coverage, quality, drive-test, complaints and infrastructure data are fragmented, making regulatory and investment decisions hard to verify spatially.

Strategy & transformationProduct & digital experience
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P17Strategy & transformation

Defence & Strategic Geospatial Intelligence

Mission data, terrain, imagery, sensors and operational workflows need secure, sovereign, offline-capable geospatial integration.

Strategy & transformationProduct & digital experience
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P18Strategy & transformation

Health Network & Service Accessibility GIS

Facility, beneficiary, disease/service and travel-access data are not consistently spatialised, limiting network planning and citizen access.

Strategy & transformationProduct & digital experience
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P19Strategy & transformation

Airport GIS, Assets & Operations

Airside/landside assets, projects, drawings, incidents and maintenance are managed across systems without a shared spatial operational layer.

Strategy & transformationProduct & digital experience
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P20Product & digital experience

Waqf, Religious & Institutional Asset Mapping

Large distributed property portfolios lack verified boundaries, current occupancy/lease data and transparent workflows, enabling encroachment and revenue leakage.

Product & digital experienceOperations & service delivery
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P21Strategy & transformation

Automotive Navigation, EV & ADAS Location Stack

OEMs need India-optimised navigation, connected services, EV routing and ADAS-grade map content with production lifecycle support.

Strategy & transformationProduct & digital experience
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P22Strategy & transformation

Enterprise Map Engine, APIs & Location Intelligence

Teams depend on fragmented or costly global location services and inconsistent India address/map quality, slowing product and operations.

Strategy & transformationProduct & digital experience
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P23Strategy & transformation

Crop Monitoring & Narcotics/Regulated Agriculture GIS

Licensed/regulated cultivation is difficult to verify consistently across plots, crop stages, yield and field inspections.

Strategy & transformationProduct & digital experience
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P37Product & digital experience

Workforce & Field Service Automation

Managers lack reliable job allocation, field visibility, route efficiency, proof and productivity insight across distributed teams.

Product & digital experienceCustomer, marketing & sales
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P57Strategy & transformation

Drone, LiDAR, Reality Capture & Inspection

Assets, corridors and sites lack current, measurable ground truth, making inspection, planning and change detection slow and costly.

Strategy & transformationProduct & digital experience
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P58Strategy & transformation

GeoAI, Spatial Analytics & Decision Intelligence

Critical decisions ignore spatial relationships because business, sensor and external geospatial data are not modeled together.

Strategy & transformationProduct & digital experience
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P59Strategy & transformation

Sovereign, On-Prem & Offline Geospatial Platform

Mission-critical and regulated teams need modern map/GIS capability without foreign dependency, public-cloud exposure or continuous connectivity.

Strategy & transformationProduct & digital experience
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P60Strategy & transformation

Maritime & Defence Common Operating Picture

Operational tracks, charts, intelligence, weather/ocean and mission workflows remain split across secure systems.

Strategy & transformationProduct & digital experience
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Use Mappls Pro

Applications for Government & Public Sector

Open a complete application, select a demo profile, or enter a configured solution journey.

Government & public systems

Mappls Citizen Service Map

Connect every request to the right place and department.

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Maps & location

Mappls Address Intelligence

Resolve every customer, property and delivery location.

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GIS, GeoAI & analytics

Mappls Enterprise GIS

Make spatial data operational across the enterprise.

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GIS, GeoAI & analytics

Mappls Digital Twin Command

Operate cities, sites and infrastructure in living context.

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Government & public systems

Mappls Public Safety Command

Turn a distress event into coordinated response.

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Customer location experiences

Mappls Commute & Safety Command

Plan workplaces and protect every employee journey.

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IoT, fleet & logistics

Mappls Fleet Command

See every vehicle, trip, driver and exception.

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Government & public systems

Mappls Asset Inspection AI

Prioritise inspection from map, imagery and risk.

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GIS, GeoAI & analytics

Mappls Utility Network Operations

See networks, outages, crews and customers together.

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Customer location experiences

Mappls Coverage Experience Builder

Turn engineering coverage data into customer confidence.

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GIS, GeoAI & analytics

Mappls Location Analytics Studio

Find demand, risk and opportunity spatially.

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Mobility & automotive

Mappls Automotive Cockpit

Use a connected, navigated vehicle journey.

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Workflow automation

Mappls Workforce Operations

Plan, route, prove and improve field work.

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Technology and product fit

Typical Mappls building blocks

The final architecture is selected around users, workflow, security, scale and existing systems.

Survey, Integration & Managed Updates

Field survey, data creation, integration, migration, validation and O&M

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Drone/LiDAR/Reality Capture

Survey, orthomosaic, point cloud, 3D and inspection outputs

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Your outcome, powered by Mappls

Design the right Mappls path for Government & Public Sector

Share the current workflow, systems, data, geography and business objective. We’ll define the smallest credible proof and a production path.

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