Primary operating owner
Port Operations; Marine; Terminal; Logistics
P49 · Representative solution case · Ports / Maritime / Logistics
Ports, Shipping & Intermodal Digital Twin
Which port decisions still require teams to reconcile multiple screens and spreadsheets before acting?
Evidence distinction: this is a representative solution case constructed from the source requirements and Mappls delivery pattern. It is not presented as a named-customer outcome unless a separate verified customer story is explicitly linked.
01 · Operating context
The decision environment and the problem to change
Berth, vessel, yard, rail, truck and asset information is fragmented, constraining common situational awareness and throughput decisions.
Economic decision
Chairman/MD; COO
Technical influence
PCS/ERP; GIS; VTS/AIS; Terminal Systems
Why action becomes urgent
Port modernisation, digital twin/PCS upgrade, congestion, new terminal, safety event, logistics visibility programme.
02 · Before and after
Change the operating model, not only the interface
Fragmented context and delayed action
Berth, vessel, yard, rail, truck and asset information is fragmented, constraining common situational awareness and throughput decisions.
- Location, operational and enterprise data remain separated
- Stakeholders make inconsistent decisions from partial context
- Exceptions are found late and evidence is difficult to reconstruct
A governed location-aware decision loop
Port digital twin, nautical/bathymetry layers, AIS/vessel tracks, berth and yard views, rail/truck ETA, asset GIS, alerts and analytics.
- One role-aware workspace in Mappls Digital Twin Command
- Live context moves directly into the responsible workflow
- Every decision, scenario and outcome can be measured and audited
03 · Stakeholder experience
One shared system, different role moments
Own and govern
Port Operations
Own and govern
Marine
Decide and coordinate
Terminal
Decide and coordinate
Logistics
Decide and coordinate
Chairman/MD
Execute and verify
COO
Execute and verify
PCS/ERP
Execute and verify
GIS
Inside Mappls Pro, the same user can hold this role here and a different role in another application. Membership, saved runs and administration remain app-specific.
04 · Day-in-the-life journey
How the solution turns information into an operational result
Frame the operating decision
Which vessel/berth/yard/rail/truck feeds exist? What throughput and dwell baselines matter?
Connect the location foundation
Bring the required map, address, road, place, imagery, asset, customer and operational data into a governed Digital Twin workspace.
Act through role workflows
Live twin, Assets, Incidents, Simulation, Work orders give each stakeholder the information, decision and action appropriate to their role.
Prove the intervention
One terminal/use-case pilot integrating selected live feeds, 2D/3D view and exception workflow.
Scale and continuously improve
Operationalise the model through Platform licence + data/integration + managed updates/O&M., adoption governance, service measurement and a managed improvement backlog.
05 · Solution and data architecture
The Mappls capabilities behind the experience
Location foundation
Map, address, place, route, imagery, boundary and context layers
Operational context
Customer, asset, order, sensor, incident, task or transaction records
Application workflow
Live twin · Assets · Incidents · Simulation · Work orders
Outcome loop
Feed integration and spatial accuracy accepted; target decision/throughput KPI improves; governance agreed.
2D/3D Digital Twin
Operational 2D/3D spatial layer linked to live and enterprise data
Product detailsAsset & Personal Trackers
Battery/portable/asset location and alert devices
Product detailsMappls Pin / Digital Address
Compact digital location identity and address workflows
Product detailsClarityX Location Analytics
Market, territory, network and spatial decision analytics
Product details06 · Outcome and evidence
Make the value claim measurable before scaling
Bounded proof
One terminal/use-case pilot integrating selected live feeds, 2D/3D view and exception workflow.
- Confirm the baseline and decision scope: Which vessel/berth/yard/rail/truck feeds exist? What throughput and dwell baselines matter?
- Use representative and, where approved, customer data in the configured workspace
- Review measurable success with the operating and economic owners: Feed integration and spatial accuracy accepted; target decision/throughput KPI improves; governance agreed.
- Document data quality, adoption, security, service and scale findings
- Convert evidence into a phased production scope and accountable value plan
07 · Governance and scale
Operate the solution safely and sustainably
Identity and access
Server-enforced identity, least-privilege app membership, role-specific actions and auditable administration.
Data governance
Source lineage, quality thresholds, update cadence, retention, consent and controlled data sharing.
Operating governance
Named process owners, exception SLAs, escalation, change control and adoption measurement.
Value governance
Baseline, intervention and outcome metrics reviewed on an agreed cadence with accountable owners.
Your outcome, powered by Mappls
Put Ports, Shipping & Intermodal Digital Twin into your operating context
Bring the baseline, workflow, users, data and success criteria. Mappls will shape a bounded proof and production path.