Enterprise · Customer segment

Telecom & Digital Infrastructure

Telecom operators, broadband, fibre, tower companies, data centres and network field operations.

Capabilities and outcomes Talk to a specialist

Customer operating context

Departments and functions that shape the outcome

Mappls supports the teams responsible for strategy, service, operations, assets, technology and risk across Telecom & Digital Infrastructure.

Function 01

Network planning

Set priorities, allocate resources and monitor the outcomes that matter across Telecom & Digital Infrastructure.

Solutions for this function

Function 02

Rollout & construction

Connect real-world context to the decisions and workflows this team owns across Telecom & Digital Infrastructure.

Solutions for this function

Function 03

Operations & assurance

Coordinate people, assets, movement and exceptions with live operational context.

Solutions for this function

Function 04

Field service

Coordinate people, assets, movement and exceptions with live operational context.

Solutions for this function

Function 05

Sales & coverage

Understand demand, improve access and create more relevant, reliable customer journeys.

Solutions for this function

Priority agenda

The operating changes that matter across Telecom & Digital Infrastructure

Each priority is connected to a detailed Mappls solution with the relevant data, workflow, technology and proof path.

Model coverage, demand and infrastructureTelecom Coverage & Quality GIS Plan route and rollout feasibilityTelecom Network, Fiber & Field Operations Connect alarms, assets and field tasksDrone, LiDAR, Reality Capture & Inspection Target customer and enterprise opportunitiesTelecom Network, Fiber & Field Operations

Measurable outcomes

What success changes for customers, teams and missions

Business and public value is measured through growth, service, productivity, asset performance, safety, resilience and accountability.

Faster rolloutTelecom Network, Fiber & Field Operations Lower network downtimeTelecom Network, Fiber & Field Operations Better capital allocationGeoAI, Spatial Analytics & Decision Intelligence Improved service coverageTelecom Network, Fiber & Field Operations

18 relevant solution journeys

How Mappls helps Telecom & Digital Infrastructure

Every solution brings together customer context, operational ownership, business value, implementation architecture, proof criteria and direct Mappls Pro access.

P42Field Workforce & Service

Telecom Network, Fiber & Field Operations

Network, fiber, tower, customer and field-work data are split across systems, slowing rollout and repair while hiding coverage gaps.

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P16Data, APIs, AI & Developer Platforms

Telecom Coverage & Quality GIS

Coverage, quality, drive-test, complaints and infrastructure data are fragmented, making regulatory and investment decisions hard to verify spatially.

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E13Data, APIs, AI & Developer Platforms

Network Coverage Customer Experience

Subscribers need a clear, trusted way to understand technology-specific coverage and nearby stores or service locations, while network teams need controlled publishing from changing prediction data.

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P10Fleet, Logistics & Supply Chain

Logistics Fleet, Cold Chain & Telematics

Vehicle, route, temperature and delivery exceptions are visible too late, causing leakage, SLA failures and high control-room effort.

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P22Data, APIs, AI & Developer Platforms

Enterprise Map Engine, APIs & Location Intelligence

Teams depend on fragmented or costly global location services and inconsistent India address/map quality, slowing product and operations.

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P32Fleet, Logistics & Supply Chain

Transportation Management, Dispatch & Route Optimisation

Manual planning and disconnected transporter, order and route data inflate kilometres, empty runs, detention and planning effort.

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P37Field Workforce & Service

Workforce & Field Service Automation

Managers lack reliable job allocation, field visibility, route efficiency, proof and productivity insight across distributed teams.

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P57GIS, Assets & Digital Twins

Drone, LiDAR, Reality Capture & Inspection

Assets, corridors and sites lack current, measurable ground truth, making inspection, planning and change detection slow and costly.

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P09Automotive, Navigation & Mobility

Public Transport, Fleet & Student Safety

Limited fleet visibility, weak schedule adherence, safety incidents and poor passenger/parent information reduce utilisation and trust.

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P12Field Workforce & Service

Utility & Industrial Asset GIS

Asset location, connectivity, drawings and maintenance records are inconsistent, raising outage, safety, planning and field-productivity risk.

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P18Data, APIs, AI & Developer Platforms

Health Network & Service Accessibility GIS

Facility, beneficiary, disease/service and travel-access data are not consistently spatialised, limiting network planning and citizen access.

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P27Automotive, Navigation & Mobility

EV Navigation, Charging & Range Intelligence

EV drivers and fleets face charging uncertainty, range anxiety and fragmented charger/vehicle data.

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P28Automotive, Navigation & Mobility

Two-Wheeler Navigation & Digital Cockpit

Two-wheeler riders need glanceable, safe navigation and connected experiences within tight screen, compute and connectivity constraints.

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P33IoT, Telematics & Remote Operations

Fleet Telematics & Mobility Control Tower

Fleet location, utilisation, trip, delay and exception data are fragmented across devices and operators.

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P39Market & Network Intelligence

Retail/QSR Site Selection & Store Intelligence

Site decisions depend on fragmented catchment, competition and cannibalisation assumptions, while store networks need location-aware performance diagnostics.

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P40Customer, Address & Commerce

BFSI Geo-KYC, Fraud, Collections & Network Intelligence

Weak address/location evidence drives onboarding friction, fraud, inefficient collections and poor branch/agent planning.

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P47Fleet, Logistics & Supply Chain

Construction, Cement & Building Materials Logistics

High-volume material movements suffer from dispatch delay, truck queues, route risk, turnaround variability and weak delivery evidence.

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P58Data, APIs, AI & Developer Platforms

GeoAI, Spatial Analytics & Decision Intelligence

Critical decisions ignore spatial relationships because business, sensor and external geospatial data are not modeled together.

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From data to action

A complete solution architecture—not a disconnected feature

Mappls combines the right elements for the customer workflow and deployment reality.

Data foundation

Map, address, place, imagery, terrain, customer, asset, sensor and enterprise data

Intelligence layer

Search, route, GeoAI, rules, world models, simulation and decision services

Applications and integration

Mappls Pro applications, APIs, SDKs, widgets, enterprise workflows and systems integration

Operating outcome

Faster rollout · Lower network downtime · Better capital allocation · Improved service coverage

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Applications relevant to Telecom & Digital Infrastructure

Choose a demo profile for instant access, open a complete application, or enter from any configured solution journey above.

GIS, GeoAI & analytics

Mappls Utility Network Operations

See networks, outages, crews and customers together.

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Customer location experiences

Mappls Coverage Experience Builder

Turn engineering coverage data into customer confidence.

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IoT, fleet & logistics

Mappls Fleet Command

See every vehicle, trip, driver and exception.

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Maps & location

Mappls Map Studio

Create, enrich and publish living maps.

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IoT, fleet & logistics

Mappls Logistics Optimizer

Plan, dispatch and control every shipment.

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Workflow automation

Mappls Workforce Operations

Plan, route, prove and improve field work.

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Government & public systems

Mappls Asset Inspection AI

Prioritise inspection from map, imagery and risk.

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Customer location experiences

Mappls Commute & Safety Command

Plan workplaces and protect every employee journey.

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Products, platforms and APIs

Typical building blocks for this segment

The final mix is selected around workflow ownership, scale, integration, security, deployment and measurable value.

Geocoding & Reverse Geocoding

Address-to-coordinate and coordinate-to-address

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Mappls Pin / Digital Address

Compact digital location identity and address workflows

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ClarityX Location Analytics

Market, territory, network and spatial decision analytics

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Asset & Personal Trackers

Battery/portable/asset location and alert devices

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Survey, Integration & Managed Updates

Field survey, data creation, integration, migration, validation and O&M

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InTouch / Gtropy Fleet Platform

Tracking, trips, alerts, ETA, fleet and control tower

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Private/On-prem/Offline Map Platform

Secure map engine, APIs and GIS for private or air-gapped deployment

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Geo-demographics & Custom Data

Population, market, administrative and customer-enriched location layers

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POI, Address & Building Data

Places, building-level addresses and location identity

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Your outcome, powered by Mappls

Build the right roadmap for Telecom & Digital Infrastructure

Share the departments, workflows, current systems, geographies and outcomes. We’ll define the right discovery, proof and production plan.

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