Industry context · 6 solutions

Telecom & Digital Infrastructure

Departments, operating priorities, measurable outcomes, products and applications relevant to Telecom & Digital Infrastructure.

Customer context

Telecom & Digital Infrastructure operating environments

The portfolio reflects the distinct sub-segments, business models and service environments within this industry.

Departments and functions

Organise the opportunity around the work—not internal sales roles

Each function leads to the problems, decisions and workflows Mappls can improve for the people doing the work.

Strategy & transformation

Relevant priorities and operating journeys for Telecom & Digital Infrastructure.

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Product & digital experience

Relevant priorities and operating journeys for Telecom & Digital Infrastructure.

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Operations & service delivery

Relevant priorities and operating journeys for Telecom & Digital Infrastructure.

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Assets, engineering & maintenance

Relevant priorities and operating journeys for Telecom & Digital Infrastructure.

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Data, GIS, AI & technology

Relevant priorities and operating journeys for Telecom & Digital Infrastructure.

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Supply chain, fleet & logistics

Relevant priorities and operating journeys for Telecom & Digital Infrastructure.

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Customer, marketing & sales

Relevant priorities and operating journeys for Telecom & Digital Infrastructure.

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Problem statements and solutions

6 detailed customer journeys

Every solution includes the customer problem, business value, implementation architecture, proof scope and direct Mappls Pro access.

P16Strategy & transformation

Telecom Coverage & Quality GIS

Coverage, quality, drive-test, complaints and infrastructure data are fragmented, making regulatory and investment decisions hard to verify spatially.

Strategy & transformationProduct & digital experience
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P22Strategy & transformation

Enterprise Map Engine, APIs & Location Intelligence

Teams depend on fragmented or costly global location services and inconsistent India address/map quality, slowing product and operations.

Strategy & transformationProduct & digital experience
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P37Product & digital experience

Workforce & Field Service Automation

Managers lack reliable job allocation, field visibility, route efficiency, proof and productivity insight across distributed teams.

Product & digital experienceCustomer, marketing & sales
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P42Strategy & transformation

Telecom Network, Fiber & Field Operations

Network, fiber, tower, customer and field-work data are split across systems, slowing rollout and repair while hiding coverage gaps.

Strategy & transformationProduct & digital experience
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P57Strategy & transformation

Drone, LiDAR, Reality Capture & Inspection

Assets, corridors and sites lack current, measurable ground truth, making inspection, planning and change detection slow and costly.

Strategy & transformationProduct & digital experience
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E13Strategy & transformation

Network Coverage Customer Experience

Subscribers need a clear, trusted way to understand technology-specific coverage and nearby stores or service locations, while network teams need controlled publishing from changing prediction data.

Strategy & transformationProduct & digital experience
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Applications for Telecom & Digital Infrastructure

Open a complete application, select a demo profile, or enter a configured solution journey.

Customer location experiences

Mappls Coverage Experience Builder

Turn engineering coverage data into customer confidence.

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Workflow automation

Mappls Workforce Operations

Plan, route, prove and improve field work.

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GIS, GeoAI & analytics

Mappls Utility Network Operations

See networks, outages, crews and customers together.

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Government & public systems

Mappls Asset Inspection AI

Prioritise inspection from map, imagery and risk.

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Technology and product fit

Typical Mappls building blocks

The final architecture is selected around users, workflow, security, scale and existing systems.

ClarityX Location Analytics

Market, territory, network and spatial decision analytics

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Survey, Integration & Managed Updates

Field survey, data creation, integration, migration, validation and O&M

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InTouch / Gtropy Fleet Platform

Tracking, trips, alerts, ETA, fleet and control tower

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Private/On-prem/Offline Map Platform

Secure map engine, APIs and GIS for private or air-gapped deployment

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Standard 2D Map & Road Data

Road network, attributes, administrative boundaries and cartography

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Your outcome, powered by Mappls

Design the right Mappls path for Telecom & Digital Infrastructure

Share the current workflow, systems, data, geography and business objective. We’ll define the smallest credible proof and a production path.

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