Baseline
Measure current volume, time, cost, failure, service, risk and revenue at the workflow level.
E09 · Implementation blueprint · Mappls Express Logistics Orchestrator
Bookings, consignments, hub scans, first-mile pickup, middle-mile trips, last-mile dispatch, riders, payments, proof and exceptions must operate as one lifecycle rather than isolated systems.
01 · Target operating outcome
Can operations follow every consignment from booking through each hub and trip to verified delivery, payment and exception closure?
Raise scan and dispatch accuracy, reduce misroutes and delivery cost, improve on-time performance and give operations a live, auditable view of each consignment and trip.
Measure current volume, time, cost, failure, service, risk and revenue at the workflow level.
Accurate consignment state, valid scan controls, useful automated plans, successful mobile proof, clear exceptions and end-to-end lifecycle visibility.
02 · Solution architecture
Configurable booking and consignment workflows, hub in-scan/sort/shelf/load/unload operations, trip-consignment relationships, dispatch recommendation and route optimization, rider execution, location validation, OTP/signature/photo proof, payment capture and control-tower monitoring. Configurable booking and consignment workflows, hub in-scan/sort/shelf/load/unload operations, trip-consignment relationships, dispatch recommendation and route optimization, rider execution, location validation, OTP/signature/photo proof, payment capture and control-tower monitoring. Start with the proposed proof of value, establish an agreed baseline and success measures, then scale through governed APIs, applications, mobile workflows and operating dashboards.
Map, customer, asset, sensor and enterprise data
Search, routing, GeoAI, rules and spatial models
Bookings · Hub flow · Trips & linehaul · Last mile · Proof & exceptions
Raise scan and dispatch accuracy, reduce misroutes and delivery cost, improve on-time performance and give operations a live, auditable view of each consignment and trip.
03 · Users and RBAC
Express operations
hubs
dispatch and delivery
COO / Head of Express Logistics
TMS
WMS
mobile platforms and integration architecture
Express operations head
Hub supervisor
Dispatcher
The shared Mappls identity is separated from application membership. A user can be an administrator in one app, an analyst in another and a viewer elsewhere.
04 · Data and integration
Map, road, address, place, imagery, boundary and terrain layers appropriate to the decision.
Customer, order, asset, vehicle, incident, task, sensor or transaction records from systems of record.
APIs, SDKs, secure batch, streaming events, webhooks, files or on-premise integration depending on architecture.
Least-privilege RBAC, audit events, encrypted transport, tenant separation and cloud, private or offline deployment.
Compact digital location identity and address workflows
Product detailsTracking, trips, alerts, ETA, fleet and control tower
Product detailsTag, toll transaction, reconciliation and route cost workflows
Product detailsOrder, vehicle, load, route, dispatch, ePOD and freight workflows
Product details05 · Proof of value
Configure a representative lane and hub, ingest bookings, execute hub scans and trip relationships, auto-plan last-mile dispatch and complete rider proof and payment flows.
06 · Rollout and operating model
Baseline, data, stakeholders, security and architecture
Data connection, role workflows, rules and dashboards
Live users, measurement, change support and decision review
Phased geographies, integrations, service model and continuous improvement