Baseline
Measure current volume, time, cost, failure, service, risk and revenue at the workflow level.
P43 · Implementation blueprint · Mappls Field Sales Intelligence
Pharma & Healthcare Commercial/Distribution Intelligence
Field teams, doctor/chemist coverage and healthcare distribution are planned with incomplete location and potential data.
01 · Target operating outcome
Define the change before choosing the technology
Which micro-markets have the highest patient/provider potential but the weakest field coverage?
More productive calls and coverage; lower travel and distribution loss; faster market expansion and service reach.
Target
Match/enrichment accepted; target coverage and travel productivity improve; field adoption achieved.
02 · Solution architecture
One connected flow from source data to operational action
Doctor/chemist/facility master enrichment, territory and beat design, field force, cold-chain/fleet visibility, access analytics and dashboards. Mappls connects proprietary map and location intelligence with doctor/chemist/facility master enrichment, territory and beat design, field force, cold-chain/fleet visibility, access analytics and dashboards. We start with one measurable workflow, prove the operating impact, and scale through reusable data, APIs and SaaS rather than a one-off implementation.
Data foundation
Map, customer, asset, sensor and enterprise data
Intelligence services
Search, routing, GeoAI, rules and spatial models
Role workflows
Market universe · Territories · Beats · Execution · Growth signals
Decision and outcome
More productive calls and coverage; lower travel and distribution loss; faster market expansion and service reach.
03 · Users and RBAC
Give every stakeholder the view and actions they actually need
Sponsor / owner
Sales Excellence
Sponsor / owner
Distribution
Manager / analyst
Commercial Analytics
Manager / analyst
Commercial Director
Manager / analyst
COO
Operator / specialist
CRM/SFA
Operator / specialist
Supply Chain
Operator / specialist
Data Science
Operator / specialist
Sales head
Operator / specialist
Territory manager
The shared Mappls identity is separated from application membership. A user can be an administrator in one app, an analyst in another and a viewer elsewhere.
04 · Data and integration
Connect the minimum information needed to make the workflow real
Location foundation
Map, road, address, place, imagery, boundary and terrain layers appropriate to the decision.
Enterprise context
Customer, order, asset, vehicle, incident, task, sensor or transaction records from systems of record.
Integration pattern
APIs, SDKs, secure batch, streaming events, webhooks, files or on-premise integration depending on architecture.
Security and control
Least-privilege RBAC, audit events, encrypted transport, tenant separation and cloud, private or offline deployment.
Recommended Mappls building blocks
ClarityX Location Analytics
Market, territory, network and spatial decision analytics
Product detailsInTouch / Gtropy Fleet Platform
Tracking, trips, alerts, ETA, fleet and control tower
Product detailsGeocoding & Reverse Geocoding
Address-to-coordinate and coordinate-to-address
Product detailsNavigation SDK
Turn-by-turn navigation, rerouting, voice and guidance
Product details05 · Proof of value
Use a bounded implementation to answer the scale decision
Pilot one therapy/region: enrich master, model potential, redesign territories and track execution.
- Confirm data, geography, users and workflow: What provider/outlet master and sales history exist? Which calls, reach and distribution KPIs matter?
- Configure Mappls Field Sales Intelligence for the selected role set
- Run baseline and intervention scenarios with real stakeholder reviews
- Evaluate agreed criteria: Match/enrichment accepted; target coverage and travel productivity improve; field adoption achieved.
- Package production scope and commercial model: Data/analytics project + per-user SaaS + API/IoT subscription.
06 · Rollout and operating model
Move from proof to governed adoption
Week 0–2
Discover
Baseline, data, stakeholders, security and architecture
Week 3–6
Configure
Data connection, role workflows, rules and dashboards
Week 7–10
Prove
Live users, measurement, change support and decision review
Production
Scale
Phased geographies, integrations, service model and continuous improvement