Baseline
Measure current volume, time, cost, failure, service, risk and revenue at the workflow level.
P04 · Implementation blueprint · Mappls Digital Twin Command
Urban Planning WebGIS & Digital Twin
Planning, approvals, assets and projects are managed in disconnected layers, limiting scenario analysis, coordination and citizen service.
01 · Target operating outcome
Define the change before choosing the technology
Which planning or infrastructure decisions are slow because teams cannot see the same current spatial truth?
Business case: faster planning approvals, reduced field visits/rework, better capex coordination and higher asset utilisation. Measure decision cycle times and avoided duplication.
Target
Named decision improved; data readiness proven; workflow adoption by target users; update ownership and production architecture agreed.
02 · Solution architecture
One connected flow from source data to operational action
Enterprise Web GIS, 2D/3D city model, digital twin, planning and approval workflows, asset/project layers, analytics and role-based applications. We build the operational spatial layer behind planning and asset decisions, starting with a small set of high-value workflows rather than a showcase model.
Data foundation
Map, customer, asset, sensor and enterprise data
Intelligence services
Search, routing, GeoAI, rules and spatial models
Role workflows
Live twin · Assets · Incidents · Simulation · Work orders
Decision and outcome
faster planning approvals, reduced field visits/rework, better capex coordination and higher asset utilisation. Measure decision cycle times and avoided duplication.
03 · Users and RBAC
Give every stakeholder the view and actions they actually need
Sponsor / owner
Development Authority VC/CEO
Sponsor / owner
Chief Town Planner
Manager / analyst
Smart City CEO
Manager / analyst
Principal Secretary Urban Development
Manager / analyst
Authority CEO
Operator / specialist
CIO/GIS Head
Operator / specialist
Engineering
Operator / specialist
Planning
Operator / specialist
ICCC Head
Operator / specialist
Command centre operator
The shared Mappls identity is separated from application membership. A user can be an administrator in one app, an analyst in another and a viewer elsewhere.
04 · Data and integration
Connect the minimum information needed to make the workflow real
Location foundation
Map, road, address, place, imagery, boundary and terrain layers appropriate to the decision.
Enterprise context
Customer, order, asset, vehicle, incident, task, sensor or transaction records from systems of record.
Integration pattern
APIs, SDKs, secure batch, streaming events, webhooks, files or on-premise integration depending on architecture.
Security and control
Least-privilege RBAC, audit events, encrypted transport, tenant separation and cloud, private or offline deployment.
Recommended Mappls building blocks
mGIS Enterprise GIS
Web GIS, spatial database, role-based apps and workflows
Product detailsMappls Pin / Digital Address
Compact digital location identity and address workflows
Product details2D/3D Digital Twin
Operational 2D/3D spatial layer linked to live and enterprise data
Product details3D/4D/HD & Lane Map Data
3D city/terrain, near-real-time, high-definition and lane attributes
Product details05 · Proof of value
Use a bounded implementation to answer the scale decision
8-week use-case pilot: data ingestion, 2D/3D view, one workflow, analytics and governance model.
- Confirm data, geography, users and workflow: Which high-value decisions should the twin support? What layers exist? How current are they? Which departments must edit vs view? What integrations are mandatory?
- Configure Mappls Digital Twin Command for the selected role set
- Run baseline and intervention scenarios with real stakeholder reviews
- Evaluate agreed criteria: Named decision improved; data readiness proven; workflow adoption by target users; update ownership and production architecture agreed.
- Package production scope and commercial model: Platform subscription/licence + data creation + integration/NRE + managed updates/O&M.
06 · Rollout and operating model
Move from proof to governed adoption
Week 0–2
Discover
Baseline, data, stakeholders, security and architecture
Week 3–6
Configure
Data connection, role workflows, rules and dashboards
Week 7–10
Prove
Live users, measurement, change support and decision review
Production
Scale
Phased geographies, integrations, service model and continuous improvement