Baseline
Measure current volume, time, cost, failure, service, risk and revenue at the workflow level.
P12 · Implementation blueprint · Mappls Utility Network Operations
Utility & Industrial Asset GIS
Asset location, connectivity, drawings and maintenance records are inconsistent, raising outage, safety, planning and field-productivity risk.
01 · Target operating outcome
Define the change before choosing the technology
How much field time and outage duration is caused by not having a trusted, connected asset map?
Business case: fewer truck rolls/rework, faster outage/fault response, lower loss/leakage, better capex planning and audit compliance.
Target
Asset completeness/accuracy; update workflow; task-time improvement; integration feasibility; business owner acceptance.
02 · Solution architecture
One connected flow from source data to operational action
Survey/base map, network/plant GIS, 2D/3D plans, asset registry, mobile inspection, SCADA/EAM integration, VTS/security layers and analytics. We establish a maintainable spatial system of record and connect it to the workflows that drive reliability and field productivity.
Data foundation
Map, customer, asset, sensor and enterprise data
Intelligence services
Search, routing, GeoAI, rules and spatial models
Role workflows
Network map · Outages · Maintenance · Crews · Planning
Decision and outcome
fewer truck rolls/rework, faster outage/fault response, lower loss/leakage, better capex planning and audit compliance.
03 · Users and RBAC
Give every stakeholder the view and actions they actually need
Sponsor / owner
Director/Head Distribution
Sponsor / owner
Plant Head
Manager / analyst
Asset Management/Engineering Head
Manager / analyst
CMD/MD
Manager / analyst
Director Technical
Operator / specialist
Plant/Business CEO
Operator / specialist
GIS Head
Operator / specialist
OT/SCADA
Operator / specialist
CIO
Operator / specialist
Maintenance
The shared Mappls identity is separated from application membership. A user can be an administrator in one app, an analyst in another and a viewer elsewhere.
04 · Data and integration
Connect the minimum information needed to make the workflow real
Location foundation
Map, road, address, place, imagery, boundary and terrain layers appropriate to the decision.
Enterprise context
Customer, order, asset, vehicle, incident, task, sensor or transaction records from systems of record.
Integration pattern
APIs, SDKs, secure batch, streaming events, webhooks, files or on-premise integration depending on architecture.
Security and control
Least-privilege RBAC, audit events, encrypted transport, tenant separation and cloud, private or offline deployment.
Recommended Mappls building blocks
Survey, Integration & Managed Updates
Field survey, data creation, integration, migration, validation and O&M
Product detailsClarityX Location Analytics
Market, territory, network and spatial decision analytics
Product detailsGeo-demographics & Custom Data
Population, market, administrative and customer-enriched location layers
Product detailsDrone/LiDAR/Reality Capture
Survey, orthomosaic, point cloud, 3D and inspection outputs
Product details05 · Proof of value
Use a bounded implementation to answer the scale decision
6–10 week feeder/zone pilot: survey/reconciliation, GIS, mobile workflow and one enterprise integration.
- Confirm data, geography, users and workflow: Asset/network completeness? Update process? Outage/fault workflow? SCADA/EAM interfaces? Positional accuracy? Field adoption?
- Configure Mappls Utility Network Operations for the selected role set
- Run baseline and intervention scenarios with real stakeholder reviews
- Evaluate agreed criteria: Asset completeness/accuracy; update workflow; task-time improvement; integration feasibility; business owner acceptance.
- Package production scope and commercial model: Data/survey + enterprise licence/subscription + integration + devices where relevant + AMC/managed updates.
06 · Rollout and operating model
Move from proof to governed adoption
Week 0–2
Discover
Baseline, data, stakeholders, security and architecture
Week 3–6
Configure
Data connection, role workflows, rules and dashboards
Week 7–10
Prove
Live users, measurement, change support and decision review
Production
Scale
Phased geographies, integrations, service model and continuous improvement