Primary operating owner
Airport Director/CEO; Head Operations; Head Engineering/Planning
P19 · Representative solution case · Aviation / Infrastructure
Airport GIS, Assets & Operations
Can every operational and engineering team locate the same current asset, drawing, work order and incident spatially?
Evidence distinction: this is a representative solution case constructed from the source requirements and Mappls delivery pattern. It is not presented as a named-customer outcome unless a separate verified customer story is explicitly linked.
01 · Operating context
The decision environment and the problem to change
Airside/landside assets, projects, drawings, incidents and maintenance are managed across systems without a shared spatial operational layer.
Economic decision
AAI Board/Regional ED; Airport CEO
Technical influence
CIO/IT; GIS/BIM; Security; Airside Operations; EPC/SI
Why action becomes urgent
Terminal expansion, master-plan update, asset digitisation, AODB/EAM refresh, safety/security audit, new airport commissioning.
02 · Before and after
Change the operating model, not only the interface
Fragmented context and delayed action
Airside/landside assets, projects, drawings, incidents and maintenance are managed across systems without a shared spatial operational layer.
- Location, operational and enterprise data remain separated
- Stakeholders make inconsistent decisions from partial context
- Exceptions are found late and evidence is difficult to reconstruct
A governed location-aware decision loop
Airport basemap/2D/3D GIS, asset register, indoor/airside navigation, project/maintenance layers, incident/security integration and mobile field apps.
- One role-aware workspace in Mappls Digital Twin Command
- Live context moves directly into the responsible workflow
- Every decision, scenario and outcome can be measured and audited
03 · Stakeholder experience
One shared system, different role moments
Own and govern
Airport Director/CEO
Own and govern
Head Operations
Decide and coordinate
Head Engineering/Planning
Decide and coordinate
AAI Board/Regional ED
Decide and coordinate
Airport CEO
Execute and verify
CIO/IT
Execute and verify
GIS/BIM
Execute and verify
Security
Inside Mappls Pro, the same user can hold this role here and a different role in another application. Membership, saved runs and administration remain app-specific.
04 · Day-in-the-life journey
How the solution turns information into an operational result
Frame the operating decision
Asset inventory and drawings? Indoor/airside accuracy? EAM/AODB integration? Field workflows? Security zones? Update governance?
Connect the location foundation
Bring the required map, address, road, place, imagery, asset, customer and operational data into a governed Digital Twin workspace.
Act through role workflows
Live twin, Assets, Incidents, Simulation, Work orders give each stakeholder the information, decision and action appropriate to their role.
Prove the intervention
6–8 week zone pilot with base map, assets, mobile workflow and one system integration.
Scale and continuously improve
Operationalise the model through Data/capture + site/platform licence + users/integration + O&M/managed updates., adoption governance, service measurement and a managed improvement backlog.
05 · Solution and data architecture
The Mappls capabilities behind the experience
Location foundation
Map, address, place, route, imagery, boundary and context layers
Operational context
Customer, asset, order, sensor, incident, task or transaction records
Application workflow
Live twin · Assets · Incidents · Simulation · Work orders
Outcome loop
Asset accuracy/completeness; workflow time; integration; security review; scale and data-governance plan.
Asset & Personal Trackers
Battery/portable/asset location and alert devices
Product detailsSurvey, Integration & Managed Updates
Field survey, data creation, integration, migration, validation and O&M
Product detailsGeocoding & Reverse Geocoding
Address-to-coordinate and coordinate-to-address
Product detailsNavigation SDK
Turn-by-turn navigation, rerouting, voice and guidance
Product details06 · Outcome and evidence
Make the value claim measurable before scaling
Bounded proof
6–8 week zone pilot with base map, assets, mobile workflow and one system integration.
- Confirm the baseline and decision scope: Asset inventory and drawings? Indoor/airside accuracy? EAM/AODB integration? Field workflows? Security zones? Update governance?
- Use representative and, where approved, customer data in the configured workspace
- Review measurable success with the operating and economic owners: Asset accuracy/completeness; workflow time; integration; security review; scale and data-governance plan.
- Document data quality, adoption, security, service and scale findings
- Convert evidence into a phased production scope and accountable value plan
07 · Governance and scale
Operate the solution safely and sustainably
Identity and access
Server-enforced identity, least-privilege app membership, role-specific actions and auditable administration.
Data governance
Source lineage, quality thresholds, update cadence, retention, consent and controlled data sharing.
Operating governance
Named process owners, exception SLAs, escalation, change control and adoption measurement.
Value governance
Baseline, intervention and outcome metrics reviewed on an agreed cadence with accountable owners.
Your outcome, powered by Mappls
Put Airport GIS, Assets & Operations into your operating context
Bring the baseline, workflow, users, data and success criteria. Mappls will shape a bounded proof and production path.