Primary operating owner
Traffic Police Commissioner/ADG; Smart City CEO; Transport Commissioner
P08 · Representative solution case · Government / Urban Mobility
Intelligent Traffic Management & Road Safety GIS
Which 20 junctions or corridors create the greatest economic and safety cost—and can your current system explain why?
Evidence distinction: this is a representative solution case constructed from the source requirements and Mappls delivery pattern. It is not presented as a named-customer outcome unless a separate verified customer story is explicitly linked.
01 · Operating context
The decision environment and the problem to change
Congestion, violations and incidents are managed across disconnected devices and weak location context, limiting real-time control and evidence-led planning.
Economic decision
Home/Transport Secretary; Municipal Commissioner
Technical influence
ITMS Head; Police Telecom; ICCC; SI; Traffic Engineer
Why action becomes urgent
ITMS procurement/refresh, junction expansion, road-safety action plan, major-event traffic, camera/ANPR integration.
02 · Before and after
Change the operating model, not only the interface
Fragmented context and delayed action
Congestion, violations and incidents are managed across disconnected devices and weak location context, limiting real-time control and evidence-led planning.
- Location, operational and enterprise data remain separated
- Stakeholders make inconsistent decisions from partial context
- Exceptions are found late and evidence is difficult to reconstruct
A governed location-aware decision loop
Road network/map engine, device and incident layers, congestion/route analytics, junction dashboards, enforcement integration and traffic command workflows.
- One role-aware workspace in Mappls Public Safety Command
- Live context moves directly into the responsible workflow
- Every decision, scenario and outcome can be measured and audited
03 · Stakeholder experience
One shared system, different role moments
Own and govern
Traffic Police Commissioner/ADG
Own and govern
Smart City CEO
Decide and coordinate
Transport Commissioner
Decide and coordinate
Home/Transport Secretary
Decide and coordinate
Municipal Commissioner
Execute and verify
ITMS Head
Execute and verify
Police Telecom
Execute and verify
ICCC
Inside Mappls Pro, the same user can hold this role here and a different role in another application. Membership, saved runs and administration remain app-specific.
04 · Day-in-the-life journey
How the solution turns information into an operational result
Frame the operating decision
Baseline speeds/delays? Device inventory and uptime? Incident process? Violation geocoding? Signal data? Integration ownership?
Connect the location foundation
Bring the required map, address, road, place, imagery, asset, customer and operational data into a governed Public Safety workspace.
Act through role workflows
Incident board, Dispatch, Live units, Response map, After action give each stakeholder the information, decision and action appropriate to their role.
Prove the intervention
6–8 week corridor/junction pilot integrating representative feeds and dashboards.
Scale and continuously improve
Operationalise the model through Platform/site licence + connectors + analytics + data update + AMC; partner-led when ITMS SI owns contract., adoption governance, service measurement and a managed improvement backlog.
05 · Solution and data architecture
The Mappls capabilities behind the experience
Location foundation
Map, address, place, route, imagery, boundary and context layers
Operational context
Customer, asset, order, sensor, incident, task or transaction records
Application workflow
Incident board · Dispatch · Live units · Response map · After action
Outcome loop
Data-feed stability; map/device accuracy; baseline and improvement opportunity agreed; operator adoption; scale integration plan.
Traffic, ETA & Road Events
Live/historical traffic, ETA and safety/road events
Product detailsClarityX Location Analytics
Market, territory, network and spatial decision analytics
Product detailsFASTag Management
Tag, toll transaction, reconciliation and route cost workflows
Product detailsLoad.ai / Transportation Management
Order, vehicle, load, route, dispatch, ePOD and freight workflows
Product details06 · Outcome and evidence
Make the value claim measurable before scaling
Bounded proof
6–8 week corridor/junction pilot integrating representative feeds and dashboards.
- Confirm the baseline and decision scope: Baseline speeds/delays? Device inventory and uptime? Incident process? Violation geocoding? Signal data? Integration ownership?
- Use representative and, where approved, customer data in the configured workspace
- Review measurable success with the operating and economic owners: Data-feed stability; map/device accuracy; baseline and improvement opportunity agreed; operator adoption; scale integration plan.
- Document data quality, adoption, security, service and scale findings
- Convert evidence into a phased production scope and accountable value plan
07 · Governance and scale
Operate the solution safely and sustainably
Identity and access
Server-enforced identity, least-privilege app membership, role-specific actions and auditable administration.
Data governance
Source lineage, quality thresholds, update cadence, retention, consent and controlled data sharing.
Operating governance
Named process owners, exception SLAs, escalation, change control and adoption measurement.
Value governance
Baseline, intervention and outcome metrics reviewed on an agreed cadence with accountable owners.
Your outcome, powered by Mappls
Put Intelligent Traffic Management & Road Safety GIS into your operating context
Bring the baseline, workflow, users, data and success criteria. Mappls will shape a bounded proof and production path.