Primary operating owner
Director/Head Distribution; Plant Head; Asset Management/Engineering Head
P12 · Representative solution case · Utilities / Energy / Industry
Utility & Industrial Asset GIS
How much field time and outage duration is caused by not having a trusted, connected asset map?
Evidence distinction: this is a representative solution case constructed from the source requirements and Mappls delivery pattern. It is not presented as a named-customer outcome unless a separate verified customer story is explicitly linked.
01 · Operating context
The decision environment and the problem to change
Asset location, connectivity, drawings and maintenance records are inconsistent, raising outage, safety, planning and field-productivity risk.
Economic decision
CMD/MD; Director Technical; Plant/Business CEO
Technical influence
GIS Head; OT/SCADA; CIO; Maintenance; EPC/SI
Why action becomes urgent
RDSS/utility reform, asset audit, SCADA/ADMS rollout, plant expansion, safety incident, legacy GIS/EAM replacement.
02 · Before and after
Change the operating model, not only the interface
Fragmented context and delayed action
Asset location, connectivity, drawings and maintenance records are inconsistent, raising outage, safety, planning and field-productivity risk.
- Location, operational and enterprise data remain separated
- Stakeholders make inconsistent decisions from partial context
- Exceptions are found late and evidence is difficult to reconstruct
A governed location-aware decision loop
Survey/base map, network/plant GIS, 2D/3D plans, asset registry, mobile inspection, SCADA/EAM integration, VTS/security layers and analytics.
- One role-aware workspace in Mappls Utility Network Operations
- Live context moves directly into the responsible workflow
- Every decision, scenario and outcome can be measured and audited
03 · Stakeholder experience
One shared system, different role moments
Own and govern
Director/Head Distribution
Own and govern
Plant Head
Decide and coordinate
Asset Management/Engineering Head
Decide and coordinate
CMD/MD
Decide and coordinate
Director Technical
Execute and verify
Plant/Business CEO
Execute and verify
GIS Head
Execute and verify
OT/SCADA
Inside Mappls Pro, the same user can hold this role here and a different role in another application. Membership, saved runs and administration remain app-specific.
04 · Day-in-the-life journey
How the solution turns information into an operational result
Frame the operating decision
Asset/network completeness? Update process? Outage/fault workflow? SCADA/EAM interfaces? Positional accuracy? Field adoption?
Connect the location foundation
Bring the required map, address, road, place, imagery, asset, customer and operational data into a governed Utility Ops workspace.
Act through role workflows
Network map, Outages, Maintenance, Crews, Planning give each stakeholder the information, decision and action appropriate to their role.
Prove the intervention
6–10 week feeder/zone pilot: survey/reconciliation, GIS, mobile workflow and one enterprise integration.
Scale and continuously improve
Operationalise the model through Data/survey + enterprise licence/subscription + integration + devices where relevant + AMC/managed updates., adoption governance, service measurement and a managed improvement backlog.
05 · Solution and data architecture
The Mappls capabilities behind the experience
Location foundation
Map, address, place, route, imagery, boundary and context layers
Operational context
Customer, asset, order, sensor, incident, task or transaction records
Application workflow
Network map · Outages · Maintenance · Crews · Planning
Outcome loop
Asset completeness/accuracy; update workflow; task-time improvement; integration feasibility; business owner acceptance.
Survey, Integration & Managed Updates
Field survey, data creation, integration, migration, validation and O&M
Product detailsClarityX Location Analytics
Market, territory, network and spatial decision analytics
Product detailsGeo-demographics & Custom Data
Population, market, administrative and customer-enriched location layers
Product detailsDrone/LiDAR/Reality Capture
Survey, orthomosaic, point cloud, 3D and inspection outputs
Product details06 · Outcome and evidence
Make the value claim measurable before scaling
Bounded proof
6–10 week feeder/zone pilot: survey/reconciliation, GIS, mobile workflow and one enterprise integration.
- Confirm the baseline and decision scope: Asset/network completeness? Update process? Outage/fault workflow? SCADA/EAM interfaces? Positional accuracy? Field adoption?
- Use representative and, where approved, customer data in the configured workspace
- Review measurable success with the operating and economic owners: Asset completeness/accuracy; update workflow; task-time improvement; integration feasibility; business owner acceptance.
- Document data quality, adoption, security, service and scale findings
- Convert evidence into a phased production scope and accountable value plan
07 · Governance and scale
Operate the solution safely and sustainably
Identity and access
Server-enforced identity, least-privilege app membership, role-specific actions and auditable administration.
Data governance
Source lineage, quality thresholds, update cadence, retention, consent and controlled data sharing.
Operating governance
Named process owners, exception SLAs, escalation, change control and adoption measurement.
Value governance
Baseline, intervention and outcome metrics reviewed on an agreed cadence with accountable owners.
Your outcome, powered by Mappls
Put Utility & Industrial Asset GIS into your operating context
Bring the baseline, workflow, users, data and success criteria. Mappls will shape a bounded proof and production path.