Mappls knowledge graph

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Search by industry, business problem, use case, product, API, department or customer name. Mappls connects your intent to the most relevant applications, solutions and proof.

Discovery results

311 connections for “Customer stories

Intentcustomer verificationsales growth

Applications & agents

34
Workflow automation · Mappls Pro application

Mappls Field Sales Intelligence

Combine market potential, outlet universe, territories, beats, visit execution, orders and white-space analytics for field sales growth.

Related knowledge matchMulti-hop graph path
Connected knowledgePaints, FMCG, durable and retail programmesBanks, NBFCs, fintech and insurance programmesSales Territory, Beat & Market Expansion Analytics
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Growth & field operations · Mappls Pro application

Mappls Outlet Expansion Planner

Match existing outlets, discover net-new prospects, score market potential, allocate distributor ownership and publish routes to field teams.

Related knowledge matchMulti-hop graph path
Connected knowledgePaints, FMCG, durable and retail programmesE-commerce, D2C, food-delivery and ONDC participantsOutlet Universe & Market Expansion
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BFSI & risk operations · Mappls Pro application

Mappls GeoVerify Studio

Capture, enrich and verify customer addresses and field coordinates with configurable confidence, distance and area-match rules.

Problem matchRelated knowledge matchMulti-hop graph path
Connected knowledgeBanks, NBFCs, fintech and insurance programmesBFSI Geo-KYC, Fraud, Collections & Network IntelligenceGeocoding & Reverse Geocoding → Outlet Universe & Market Expansion
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Growth & field operations · Mappls Pro application

Mappls Territory Governance Studio

Visualize current mappings, model opportunity and workload, resolve overlaps and gaps, edit governed boundaries and publish them to field applications.

Related knowledge matchMulti-hop graph path
Connected knowledgePaints, FMCG, durable and retail programmesBanks, NBFCs, fintech and insurance programmesClarityX Location Analytics → Sales Territory, Beat & Market Expansion Analytics
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GIS, GeoAI & analytics · Mappls Pro application

Mappls Location Analytics Studio

Analyse customers, catchments, networks, territories, demand, competition and risk with explainable spatial models and decision-ready maps.

Problem matchRelated knowledge matchMulti-hop graph path
Connected knowledgePaints, FMCG, durable and retail programmesBanks, NBFCs, fintech and insurance programmesClarityX Location Analytics → Sales Territory, Beat & Market Expansion Analytics
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Customer location experiences · Mappls Pro application

Mappls Coverage Experience Builder

Ingest technology and signal grids, configure understandable legends and search, overlay sites and stores, and publish responsive public coverage experiences.

Category matchCapability matchRelated knowledge matchMulti-hop graph path
Connected knowledgeBanks, NBFCs, fintech and insurance programmesE-commerce, D2C, food-delivery and ONDC participantsBanks, NBFCs, fintech and insurance programmes → BFSI Geo-KYC, Fraud, Collections & Network Intelligence
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Maps & location · Mappls Pro application

Mappls Address Intelligence

Validate, geocode, deduplicate and enrich addresses with Mappls Pin, building intelligence, serviceability and confidence scoring.

Capability matchRelated knowledge matchMulti-hop graph path
Connected knowledgeBanks, NBFCs, fintech and insurance programmesE-commerce, D2C, food-delivery and ONDC participantsGeocoding & Reverse Geocoding → BFSI Geo-KYC, Fraud, Collections & Network Intelligence
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BFSI & risk operations · Mappls Pro application

Mappls Branch Serviceability Hub

Manage branch-product masters, catchments, approved and negative areas, serviceability rules, exceptions and real-time allocation decisions.

Related knowledge matchMulti-hop graph path
Connected knowledgePaints, FMCG, durable and retail programmesBanks, NBFCs, fintech and insurance programmesGeocoding & Reverse Geocoding → BFSI Geo-KYC, Fraud, Collections & Network Intelligence
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GIS, GeoAI & analytics · Mappls Pro application

Mappls Utility Network Operations

Operate electricity, gas, water and telecom networks with asset topology, risk, outage intelligence, field work and customer impact.

Capability matchProblem matchRelated knowledge matchMulti-hop graph path
Connected knowledgeLarge city programmeWorkMate → Sales Territory, Beat & Market Expansion AnalyticsNational-highway programme
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Customer location experiences · Mappls Pro application

Mappls Private Nearby Finder

Manage project-isolated private records and extended attributes, power nearby and text search, and embed maps and multimodal directions in branded apps.

Category matchCapability matchRelated knowledge matchMulti-hop graph path
Connected knowledgeBanks, NBFCs, fintech and insurance programmesE-commerce, D2C, food-delivery and ONDC participantsBanks, NBFCs, fintech and insurance programmes → BFSI Geo-KYC, Fraud, Collections & Network Intelligence
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Customer location experiences · Mappls Pro application

Mappls Commute & Safety Command

Analyse employee commute, plan shuttles and routes, monitor fleet execution, review ADAS/DMS events and close driver coaching actions.

Category matchCapability matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMetals, chemicals, automotive and employee-transport operationsClarityX Location Analytics → Sales Territory, Beat & Market Expansion AnalyticsSchool networks
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Workflow automation · Mappls Pro application

Mappls Workforce Operations

Manage field sales, service, inspection, collection and maintenance teams with assignments, routes, forms, location proof and supervision.

Related knowledge matchMulti-hop graph path
Connected knowledgePaints, FMCG, durable and retail programmesBanks, NBFCs, fintech and insurance programmesWorkMate → Sales Territory, Beat & Market Expansion Analytics
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Safety & mobility · Mappls Pro application

Mappls Journey Risk Centre

Model route hazards and safe facilities, publish risk-classified journeys, guide drivers with contextual voice alerts and monitor adherence and exceptions.

Related knowledge matchMulti-hop graph path
Connected knowledgeMetals, chemicals, automotive and employee-transport operationsSchool networksNational-highway programme
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Logistics execution · Mappls Pro application

Mappls Express Logistics Orchestrator

Connect bookings, first-mile pickup, hub scans and sorting, middle-mile trips, last-mile dispatch, rider execution, payments and control-tower exceptions.

Capability matchRelated knowledge matchMulti-hop graph path
Connected knowledgeE-commerce, D2C, food-delivery and ONDC participantsMetals, chemicals, automotive and employee-transport operationsWorkMate → Sales Territory, Beat & Market Expansion Analytics
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Government & public systems · Mappls Pro application

Mappls Public Safety Command

Receive incidents, resolve locations, dispatch the right unit, navigate with live context and coordinate multi-agency response and evidence.

Related knowledge matchMulti-hop graph path
Connected knowledgeLarge city programmeUP Police Dial 112National-highway programme
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BFSI & risk operations · Mappls Pro application

Mappls Collections Command

Configure allocation strategies, orchestrate account journeys, execute field and digital collections, manage PTP and payments, and govern conduct and performance.

Capability matchRelated knowledge matchMulti-hop graph path
Connected knowledgeBanks, NBFCs, fintech and insurance programmesWorkMate → Sales Territory, Beat & Market Expansion AnalyticsWorkMate → BFSI Geo-KYC, Fraud, Collections & Network Intelligence
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Government & public systems · Mappls Pro application

Mappls Asset Inspection AI

Combine asset inventory, ground imagery, drone/LiDAR capture, GeoAI anomaly detection, field inspection and remediation tracking.

Related knowledge matchMulti-hop graph path
Connected knowledgeLarge city programmeWorkMate → Sales Territory, Beat & Market Expansion AnalyticsNational-highway programme
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Growth & field operations · Mappls Pro application

Mappls Field Service Command

Integrate tickets, assign by skill and territory, optimize beats, execute offline workflows, manage assets and attendance, and monitor SLA and productivity.

Related knowledge matchMulti-hop graph path
Connected knowledgeBanks, NBFCs, fintech and insurance programmesWorkMate → Sales Territory, Beat & Market Expansion AnalyticsNational-highway programme
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Mobility & automotive · Mappls Pro application

Mappls Automotive Cockpit

A reference cockpit for embedded navigation, connected services, live traffic, vehicle context, ADAS map cues and lifecycle updates.

Capability matchRelated knowledge matchMulti-hop graph path
Connected knowledgeHyundai and KiaMahindraHero, Bajaj, Suzuki, Ultraviolette and Ampere programmes
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Configured solutions

80
FMCG / Pharma / Retail / Enterprise · configured solution

Sales Territory, Beat & Market Expansion Analytics

Territories, beats and outlet coverage are often inherited rather than built from current demand, travel and market potential.

Related knowledge matchMulti-hop graph path
Connected knowledgeMappls Field Sales Intelligence → Paints, FMCG, durable and retail programmesMappls Field Sales IntelligenceFMCG & Consumer Goods
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BFSI / Fintech · configured solution

BFSI Geo-KYC, Fraud, Collections & Network Intelligence

Weak address/location evidence drives onboarding friction, fraud, inefficient collections and poor branch/agent planning.

Related knowledge matchMulti-hop graph path
Connected knowledgeBanks, NBFCs, fintech and insurance programmesClarityX Location Analytics → Sales Territory, Beat & Market Expansion AnalyticsBFSI & Fintech
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FMCG / Retail / Consumer Durables / Merchant Networks · configured solution

Outlet Universe & Market Expansion

Brands lack a trusted view of existing versus potential outlets, outlet quality, distributor ownership, market potential and the field actions required to convert white space into productive coverage.

Related knowledge matchMulti-hop graph path
Connected knowledgeMappls Outlet Expansion Planner → Paints, FMCG, durable and retail programmesFMCG & Consumer GoodsRetail, QSR & Commerce
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FMCG / Consumer Goods · configured solution

FMCG/CPG Distribution, Rural Expansion & Beat Excellence

Outlet universes, rural potential, distributor territories and beats are incomplete or stale, limiting numeric distribution and productive coverage.

Related knowledge matchMulti-hop graph path
Connected knowledgePaints, FMCG, durable and retail programmesMappls Field Sales IntelligenceFMCG & Consumer Goods
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Fintech / Consumer Goods / Service Networks / Enterprise · configured solution

Territory Governance & Sector Planning

Territories and sectors are manually maintained, overlap, drift from market reality and create uneven workload, unclear ownership, gaps in coverage and poor accountability.

Related knowledge matchMulti-hop graph path
Connected knowledgeMappls Territory Governance Studio → Paints, FMCG, durable and retail programmesFMCG & Consumer GoodsMappls Territory Governance Studio → Banks, NBFCs, fintech and insurance programmes
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BFSI / Insurance / Fintech / Field Operations · configured solution

Address & Field Location Verification

Noisy or incomplete addresses and weak device-location evidence create false rejections, manual reviews, fraud exposure and inconsistent onboarding or field-verification outcomes.

Related knowledge matchMulti-hop graph path
Connected knowledgeMappls GeoVerify Studio → Banks, NBFCs, fintech and insurance programmesMappls GeoVerify Studio → BFSI Geo-KYC, Fraud, Collections & Network IntelligenceBFSI & Fintech
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E-commerce / Food / Logistics · configured solution

Last-Mile Delivery & Commerce Location Stack

Ambiguous addresses, poor geocoding, inaccurate ETA and inefficient rider routing increase cost and failed deliveries.

Capability matchRelated knowledge matchMulti-hop graph path
Connected knowledgeE-commerce, D2C, food-delivery and ONDC participantsMappls Address Intelligence → Banks, NBFCs, fintech and insurance programmesRetail, QSR & Commerce
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Pharma / Healthcare · configured solution

Pharma & Healthcare Commercial/Distribution Intelligence

Field teams, doctor/chemist coverage and healthcare distribution are planned with incomplete location and potential data.

Related knowledge matchMulti-hop graph path
Connected knowledgeMappls Field Sales Intelligence → Paints, FMCG, durable and retail programmesMappls Field Sales IntelligenceMappls Field Sales Intelligence → Banks, NBFCs, fintech and insurance programmes
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Enterprise / Utilities / BFSI · configured solution

Workforce & Field Service Automation

Managers lack reliable job allocation, field visibility, route efficiency, proof and productivity insight across distributed teams.

Related knowledge matchMulti-hop graph path
Connected knowledgeMappls Workforce Operations → Paints, FMCG, durable and retail programmesFMCG & Consumer GoodsMappls Workforce Operations → Banks, NBFCs, fintech and insurance programmes
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Telecom / Broadband / Connectivity · configured solution

Network Coverage Customer Experience

Subscribers need a clear, trusted way to understand technology-specific coverage and nearby stores or service locations, while network teams need controlled publishing from changing prediction data.

Name matchCapability matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMappls Coverage Experience Builder → Banks, NBFCs, fintech and insurance programmesGeo-demographics & Custom Data → Sales Territory, Beat & Market Expansion AnalyticsMappls Coverage Experience Builder → E-commerce, D2C, food-delivery and ONDC participants
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Banks / NBFCs / Microfinance / Fintech · configured solution

Unified Collections Management

Accounts, agencies, field officers, customer interactions, promises to pay, payments, conduct controls and recovery performance are fragmented across bank-specific systems and manual processes.

Capability matchProblem matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMappls Collections Command → Banks, NBFCs, fintech and insurance programmesGeo-demographics & Custom Data → Sales Territory, Beat & Market Expansion AnalyticsGeocoding & Reverse Geocoding → BFSI Geo-KYC, Fraud, Collections & Network Intelligence
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Enterprise / Utilities / Retail Technology / Consumer Durables · configured solution

Field Service, Asset & Attendance Operations

Service tickets, technicians, assets, attendance, parts, routes, task proof and productivity are split across systems, leaving managers with weak control and field users with avoidable travel and manual steps.

Related knowledge matchMulti-hop graph path
Connected knowledgeMappls Field Service Command → Banks, NBFCs, fintech and insurance programmesRetail, QSR & CommerceWorkMate → Sales Territory, Beat & Market Expansion Analytics
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Government / BFSI / Infrastructure · configured solution

Disaster Management & Climate Risk Intelligence

Hazard, exposure, asset and response data are fragmented, limiting preparedness, prioritisation and rapid situational awareness.

Related knowledge matchMulti-hop graph path
Connected knowledgeLarge city programmeClarityX Location Analytics → Sales Territory, Beat & Market Expansion AnalyticsClarityX Location Analytics → BFSI Geo-KYC, Fraud, Collections & Network Intelligence
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Retail / QSR / BFSI · configured solution

Retail/QSR Site Selection & Store Intelligence

Site decisions depend on fragmented catchment, competition and cannibalisation assumptions, while store networks need location-aware performance diagnostics.

Related knowledge matchMulti-hop graph path
Connected knowledgeMappls Location Analytics Studio → Paints, FMCG, durable and retail programmesMappls Location Analytics Studio → Banks, NBFCs, fintech and insurance programmesRetail, QSR & Commerce
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BFSI / Fintech / Microfinance · configured solution

Branch Serviceability & Negative-Area Intelligence

Customer and lead locations must be assigned to the right serviceable branch and product while respecting branch catchments, approved villages, exclusions, risk zones, distance and changing business rules.

Problem matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMappls Branch Serviceability Hub → Paints, FMCG, durable and retail programmesMappls Branch Serviceability Hub → Banks, NBFCs, fintech and insurance programmesMappls Pin / Digital Address → BFSI Geo-KYC, Fraud, Collections & Network Intelligence
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Products, platforms & APIs

33

Industries & segments

17
Industry and customer segment

FMCG & Consumer Goods

Mappls products, applications and configured operating journeys for FMCG & Consumer Goods, including FMCG/CPG, durables, beverages, personal care, distribution and rural sales.

Category matchRelated knowledge matchMulti-hop graph path
Connected knowledgeSales Territory, Beat & Market Expansion AnalyticsFMCG/CPG Distribution, Rural Expansion & Beat Excellence → Paints, FMCG, durable and retail programmesOutlet Universe & Market Expansion
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Industry and customer segment

Retail, QSR & Commerce

Mappls products, applications and configured operating journeys for Retail, QSR & Commerce, including Retail chains, QSR, restaurants, e-commerce, quick commerce, marketplaces, D2C.

Category matchRelated knowledge matchMulti-hop graph path
Connected knowledgeSales Territory, Beat & Market Expansion AnalyticsOutlet Universe & Market ExpansionLast-Mile Delivery & Commerce Location Stack → E-commerce, D2C, food-delivery and ONDC participants
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Industry and customer segment

BFSI & Fintech

Mappls products, applications and configured operating journeys for BFSI & Fintech, including Banks, NBFCs, fintech, payments, insurance, lending, collections, branches/ATMs/agents.

Category matchRelated knowledge matchMulti-hop graph path
Connected knowledgeBFSI Geo-KYC, Fraud, Collections & Network IntelligenceBFSI Geo-KYC, Fraud, Collections & Network Intelligence → Banks, NBFCs, fintech and insurance programmesWorkforce & Field Service Automation → FMCG & Consumer Goods
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Industry and customer segment

Agriculture & Rural

Mappls products, applications and configured operating journeys for Agriculture & Rural, including Agri-inputs, equipment, farms, crop programmes, agri-finance/insurance, rural distribution.

Category matchRelated knowledge matchMulti-hop graph path
Connected knowledgeSales Territory, Beat & Market Expansion AnalyticsSales Territory, Beat & Market Expansion Analytics → Mappls Field Sales IntelligenceSales Territory, Beat & Market Expansion Analytics → FMCG & Consumer Goods
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Industry and customer segment

Healthcare & Pharma

Mappls products, applications and configured operating journeys for Healthcare & Pharma, including Hospitals, diagnostics, home health, pharma, medical devices, healthcare products and distribution.

Category matchRelated knowledge matchMulti-hop graph path
Connected knowledgeSales Territory, Beat & Market Expansion AnalyticsWorkforce & Field Service Automation → FMCG & Consumer GoodsSales Territory, Beat & Market Expansion Analytics → Mappls Field Sales Intelligence
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Customers & stories

12
Consumer goods · customer story

Paints, FMCG, durable and retail programmes

Turn market geography into growth decisions. Sharper expansion planning, territory design and store-level sales forecasting.

Category matchMulti-signal intent matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMappls Field Sales IntelligenceMappls Workforce Operations → Banks, NBFCs, fintech and insurance programmesMappls Field Sales Intelligence → Sales Territory, Beat & Market Expansion Analytics
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BFSI · customer story

Banks, NBFCs, fintech and insurance programmes

Location intelligence from onboarding to collections. Faster decisions and more accountable field execution across dispersed teams.

Category matchCapability matchMulti-signal intent matchRelated knowledge match
Connected knowledgeBFSI Geo-KYC, Fraud, Collections & Network IntelligenceMappls Workforce Operations → Paints, FMCG, durable and retail programmesMappls Field Sales Intelligence
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Commerce · customer story

E-commerce, D2C, food-delivery and ONDC participants

Better addresses, better fulfilment. More accurate capture, better dispatch decisions and a clearer last-mile customer journey.

Category matchCapability matchProblem matchMulti-signal intent match
Connected knowledgeMappls Outlet Expansion Planner → Paints, FMCG, durable and retail programmesMappls Address Intelligence → Banks, NBFCs, fintech and insurance programmesMappls Outlet Expansion Planner
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Industrial logistics · customer story

Metals, chemicals, automotive and employee-transport operations

Safer journeys with video evidence. Better driver coaching, incident evidence and safety oversight across complex fleets.

Category matchMulti-signal intent matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMappls Logistics Optimizer → E-commerce, D2C, food-delivery and ONDC participantsMappls Fleet Command → School networksMappls Journey Risk Centre → National-highway programme
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Urban resilience · customer story

Large city programme

A 3D view of urban flood risk. A decision-ready spatial foundation for preparedness, mitigation and incident management.

Category matchMulti-signal intent matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMappls Map Studio → Defence programmesMappls Enterprise GIS → National-highway programmeMappls Public Safety Command → UP Police Dial 112
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Road infrastructure · customer story

National-highway programme

One operational picture for highway incidents. A common, scalable operating picture across 25 regional offices.

Category matchMulti-signal intent matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMappls Field Service Command → Banks, NBFCs, fintech and insurance programmesMappls Enterprise GIS → Large city programmeMappls Journey Risk Centre → Metals, chemicals, automotive and employee-transport operations
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Education · customer story

School networks

Reassurance for every school journey. A more transparent and accountable school transport operation.

Category matchMulti-signal intent matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMappls Fleet Command → Metals, chemicals, automotive and employee-transport operationsMappls Journey Risk Centre → National-highway programmeMappls Commute & Safety Command
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Automotive · customer story

Hyundai and Kia

Connected navigation at vehicle scale. A multi-year, production-scale programme and connected navigation go-live across vehicle lines.

Category matchMulti-signal intent matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMappls Developer Console → E-commerce, D2C, food-delivery and ONDC participantsMappls Navigation Lab → Hero, Bajaj, Suzuki, Ultraviolette and Ampere programmesMappls Automotive Cockpit → Mahindra
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Defence & maritime · customer story

Defence programmes

Secure geospatial intelligence where connectivity is constrained. Secure access to decision-ready geospatial context without dependence on public-cloud connectivity.

Category matchMulti-signal intent matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMappls Map Studio → Large city programmeMappls Private Site Navigator → Metals, chemicals, automotive and employee-transport operationsMappls Enterprise GIS → National-highway programme
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Public safety · customer story

UP Police Dial 112

Faster, location-aware emergency response. State-scale go-live connecting location intelligence with public-safety workflows.

Category matchMulti-signal intent matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMappls Public Safety Command → Large city programmeMappls Public Safety Command → National-highway programmeMappls Public Safety Command → Defence programmes
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Two-wheelers · customer story

Hero, Bajaj, Suzuki, Ultraviolette and Ampere programmes

Navigation designed for the ride. Production go-lives across premium, mass-market, ICE and electric two-wheeler models.

Category matchMulti-signal intent matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMappls Navigation Lab → Hyundai and KiaMappls Automotive Cockpit → MahindraMappls Automotive Cockpit → Connected Vehicle, Companion App & Cloud
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Automotive · customer story

Mahindra

A location stack for new-generation vehicles. Go-lives across XUV3XO, Scorpio-N, XUV400 and born-electric programmes.

Category matchMulti-signal intent matchRelated knowledge matchMulti-hop graph path
Connected knowledgeMappls Automotive Cockpit → Hyundai and KiaMappls Automotive Cockpit → Hero, Bajaj, Suzuki, Ultraviolette and Ampere programmesMappls Automotive Cockpit → Connected Vehicle, Companion App & Cloud
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Use cases

135
Operational use case

Beat planning

Discover Mappls Pro applications, products and solution journeys for beat planning.

Related knowledge matchMulti-hop graph path
Connected knowledgeMappls Field Sales Intelligence → Paints, FMCG, durable and retail programmesMappls Field Sales IntelligenceMappls Field Sales Intelligence → Banks, NBFCs, fintech and insurance programmes
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Operational use case

Outlet expansion

Discover Mappls Pro applications, products and solution journeys for outlet expansion.

Related knowledge matchMulti-hop graph path
Connected knowledgeMappls Field Sales Intelligence → Paints, FMCG, durable and retail programmesMappls Field Sales IntelligenceMappls Field Sales Intelligence → Banks, NBFCs, fintech and insurance programmes
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Operational use case

Sales execution

Discover Mappls Pro applications, products and solution journeys for sales execution.

Related knowledge matchMulti-hop graph path
Connected knowledgeMappls Field Sales Intelligence → Paints, FMCG, durable and retail programmesMappls Field Sales IntelligenceMappls Field Sales Intelligence → Banks, NBFCs, fintech and insurance programmes
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Operational use case

Territory design

Discover Mappls Pro applications, products and solution journeys for territory design.

Related knowledge matchMulti-hop graph path
Connected knowledgeMappls Field Sales Intelligence → Paints, FMCG, durable and retail programmesMappls Field Sales IntelligenceMappls Field Sales Intelligence → Banks, NBFCs, fintech and insurance programmes
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Operational use case

Customer impact

Discover Mappls Pro applications, products and solution journeys for customer impact.

Name matchCapability matchProblem matchRelated knowledge match
Connected knowledgeMappls Utility Network Operations → Large city programmeMappls Utility Network Operations → National-highway programmeMappls Utility Network Operations
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