Baseline
Measure current volume, time, cost, failure, service, risk and revenue at the workflow level.
P53 · Implementation blueprint · Mappls Private Site Navigator
Indoor Maps, Venue Operations & Wayfinding
Visitors and staff lose time in complex venues, while indoor assets and services remain disconnected from digital journeys.
01 · Target operating outcome
Define the change before choosing the technology
How much visitor and staff time is lost between the gate/entrance and the exact service or asset?
Better visitor satisfaction and conversion; fewer direction requests; faster staff response and asset/service discovery.
Target
Spatial accuracy and route accessibility accepted; task completion time improves; content update owner assigned.
02 · Solution architecture
One connected flow from source data to operational action
Indoor maps, multi-floor routing, accessible wayfinding, POI/content, kiosks/app SDK, staff/asset navigation and facility integrations. Mappls connects proprietary map and location intelligence with indoor maps, multi-floor routing, accessible wayfinding, poi/content, kiosks/app sdk, staff/asset navigation and facility integrations. We start with one measurable workflow, prove the operating impact, and scale through reusable data, APIs and SaaS rather than a one-off implementation.
Data foundation
Map, customer, asset, sensor and enterprise data
Intelligence services
Search, routing, GeoAI, rules and spatial models
Role workflows
Site map · Destinations · Route policy · Navigation · Shuttles & alerts
Decision and outcome
Better visitor satisfaction and conversion; fewer direction requests; faster staff response and asset/service discovery.
03 · Users and RBAC
Give every stakeholder the view and actions they actually need
Sponsor / owner
Venue Operations
Sponsor / owner
Digital Experience
Manager / analyst
Facilities
Manager / analyst
COO
Manager / analyst
Chief Digital Officer
Operator / specialist
BIM/GIS
Operator / specialist
Mobile
Operator / specialist
Security
Operator / specialist
Site operations manager
Operator / specialist
GIS administrator
The shared Mappls identity is separated from application membership. A user can be an administrator in one app, an analyst in another and a viewer elsewhere.
04 · Data and integration
Connect the minimum information needed to make the workflow real
Location foundation
Map, road, address, place, imagery, boundary and terrain layers appropriate to the decision.
Enterprise context
Customer, order, asset, vehicle, incident, task, sensor or transaction records from systems of record.
Integration pattern
APIs, SDKs, secure batch, streaming events, webhooks, files or on-premise integration depending on architecture.
Security and control
Least-privilege RBAC, audit events, encrypted transport, tenant separation and cloud, private or offline deployment.
Recommended Mappls building blocks
Standard 2D Map & Road Data
Road network, attributes, administrative boundaries and cartography
Product detailsNavigation SDK
Turn-by-turn navigation, rerouting, voice and guidance
Product detailsAsset & Personal Trackers
Battery/portable/asset location and alert devices
Product detailsSurvey, Integration & Managed Updates
Field survey, data creation, integration, migration, validation and O&M
Product details05 · Proof of value
Use a bounded implementation to answer the scale decision
Map one representative building/floor and integrate wayfinding into app/kiosk for priority journeys.
- Confirm data, geography, users and workflow: What CAD/BIM/floor data exist? Which accessibility, security and content-update rules apply?
- Configure Mappls Private Site Navigator for the selected role set
- Run baseline and intervention scenarios with real stakeholder reviews
- Evaluate agreed criteria: Spatial accuracy and route accessibility accepted; task completion time improves; content update owner assigned.
- Package production scope and commercial model: Data creation + SDK/platform licence + annual updates.
06 · Rollout and operating model
Move from proof to governed adoption
Week 0–2
Discover
Baseline, data, stakeholders, security and architecture
Week 3–6
Configure
Data connection, role workflows, rules and dashboards
Week 7–10
Prove
Live users, measurement, change support and decision review
Production
Scale
Phased geographies, integrations, service model and continuous improvement