Baseline
Agree the current volume, time, cost, failure, risk or revenue metric before implementation.
P53 · Data, APIs, AI & Developer Platforms
Indoor Maps, Venue Operations & Wayfinding
Visitors and staff lose time in complex venues, while indoor assets and services remain disconnected from digital journeys.
Use it in Mappls Pro
Access this solution inside Mappls Private Site Navigator
Operate navigation-grade private maps for campuses, plants and industrial sites with online/offline routing, restrictions, destinations, visitors, shuttles and managed updates. Use a one-click demo profile, enter as Site operations manager, GIS administrator, Driver or choose another application-specific role.
Customer and operating context
Where this solution creates value
Customer worldEnterprise
Relevant customer segmentsHealthcare & PharmaTravel, Tourism & HospitalityTechnology, Media & DevelopersEducation & CampusesPorts, Maritime & AviationTourism, Culture & Heritage
Departments & functionsStrategy & transformationProduct & digital experienceCustomer, marketing & salesOperations & service deliverySupply chain, fleet & logistics
The executive question
How much visitor and staff time is lost between the gate/entrance and the exact service or asset?
The Mappls response
Connect real-world, enterprise and operational data to the intelligence and workflow that create the outcome
Indoor maps, multi-floor routing, accessible wayfinding, POI/content, kiosks/app SDK, staff/asset navigation and facility integrations.
Mappls connects proprietary map and location intelligence with indoor maps, multi-floor routing, accessible wayfinding, poi/content, kiosks/app sdk, staff/asset navigation and facility integrations. We start with one measurable workflow, prove the operating impact, and scale through reusable data, APIs and SaaS rather than a one-off implementation.
Value and ROI hypothesis
Make the economics testable
Better visitor satisfaction and conversion; fewer direction requests; faster staff response and asset/service discovery.
Leading indicator
Measure data fit, workflow completion, coverage, adoption and decision speed during the proof.
Economic result
Translate the operating improvement into revenue, cost, risk, service or asset-utilisation impact.
Scale decision
Use agreed success criteria to choose production scope, ownership and commercial model.
Departments and operating ownership
The teams that shape adoption and outcomes
Strategy & transformation
Owns the business or mission outcome and defines where Indoor Maps, Venue Operations & Wayfinding creates measurable value.
Product & digital experience
Translates the desired outcome into product, service, workflow and adoption requirements.
Customer, marketing & sales
Connects users, operational data and day-to-day decisions so the capability becomes part of real work.
Operations & service delivery
Provides the data, integration, security and governance foundation required for trusted production use.
Supply chain, fleet & logistics
Measures performance, risk, compliance and continuous improvement after deployment.
Programme readiness
The decisions and inputs that shape the right implementation
- What CAD/BIM/floor data exist?
- Which accessibility, security and content-update rules apply?
Signals that this capability matters now
Proof of value
De-risk the programme with a bounded, outcome-led proof
Map one representative building/floor and integrate wayfinding into app/kiosk for priority journeys.
Scope
Map one representative building/floor and integrate wayfinding into app/kiosk for priority journeys.
Success criteria
Spatial accuracy and route accessibility accepted; task completion time improves; content update owner assigned.
Why Mappls
Where the full stack changes the delivery risk
Indoor-to-outdoor continuity with India maps, navigation SDKs, GIS and venue content workflow.
Standard 2D Map & Road Data
Road network, attributes, administrative boundaries and cartography
Product detailsNavigation SDK
Turn-by-turn navigation, rerouting, voice and guidance
Product detailsAsset & Personal Trackers
Battery/portable/asset location and alert devices
Product detailsSurvey, Integration & Managed Updates
Field survey, data creation, integration, migration, validation and O&M
Product detailsCommercial path
Package the solution around how value scales
Data creation + SDK/platform licence + annual updates.
Expansion path
Adjacent value once the location foundation is in place
Airport GIS, Assets & Operations
Airside/landside assets, projects, drawings, incidents and maintenance are managed across systems without a shared spatial operational layer.
ExploreTravel, Hospitality & Destination Platforms
Travellers struggle to discover, plan, navigate and transact across fragmented destination content and physical locations.
ExploreCampus, Education & School Mobility/Safety
Institutions lack integrated campus maps, visitor/asset workflows and safe, transparent student/staff transportation.
ExploreUrban Planning WebGIS & Digital Twin
Planning, approvals, assets and projects are managed in disconnected layers, limiting scenario analysis, coordination and citizen service.
ExploreYour outcome, powered by Mappls
Test the business case for Indoor Maps, Venue Operations & Wayfinding
We’ll help define the smallest proof that can answer the production decision with credible evidence.