Baseline
Measure current volume, time, cost, failure, service, risk and revenue at the workflow level.
P42 · Implementation blueprint · Mappls Utility Network Operations
Telecom Network, Fiber & Field Operations
Network, fiber, tower, customer and field-work data are split across systems, slowing rollout and repair while hiding coverage gaps.
01 · Target operating outcome
Define the change before choosing the technology
How much rollout or repair time is lost because network records and field reality disagree?
Faster rollout/repair; higher asset and record accuracy; lower truck rolls; improved serviceability conversion.
Target
Asset match accepted; survey/repair cycle improves; API/serviceability accuracy and update ownership proven.
02 · Solution architecture
One connected flow from source data to operational action
Network/fiber/tower GIS, coverage analytics, route survey, asset inventory, address/serviceability APIs, field work, outage and maintenance workflows. Mappls connects proprietary map and location intelligence with network/fiber/tower gis, coverage analytics, route survey, asset inventory, address/serviceability apis, field work, outage and maintenance workflows. We start with one measurable workflow, prove the operating impact, and scale through reusable data, APIs and SaaS rather than a one-off implementation.
Data foundation
Map, customer, asset, sensor and enterprise data
Intelligence services
Search, routing, GeoAI, rules and spatial models
Role workflows
Network map · Outages · Maintenance · Crews · Planning
Decision and outcome
Faster rollout/repair; higher asset and record accuracy; lower truck rolls; improved serviceability conversion.
03 · Users and RBAC
Give every stakeholder the view and actions they actually need
Sponsor / owner
Network Planning
Sponsor / owner
Fiber
Manager / analyst
Operations
Manager / analyst
CTO
Manager / analyst
COO
Operator / specialist
Circle Head
Operator / specialist
OSS/BSS
Operator / specialist
GIS
Operator / specialist
RF Planning
Operator / specialist
Field Service
The shared Mappls identity is separated from application membership. A user can be an administrator in one app, an analyst in another and a viewer elsewhere.
04 · Data and integration
Connect the minimum information needed to make the workflow real
Location foundation
Map, road, address, place, imagery, boundary and terrain layers appropriate to the decision.
Enterprise context
Customer, order, asset, vehicle, incident, task, sensor or transaction records from systems of record.
Integration pattern
APIs, SDKs, secure batch, streaming events, webhooks, files or on-premise integration depending on architecture.
Security and control
Least-privilege RBAC, audit events, encrypted transport, tenant separation and cloud, private or offline deployment.
Recommended Mappls building blocks
Geocoding & Reverse Geocoding
Address-to-coordinate and coordinate-to-address
Product detailsMappls Pin / Digital Address
Compact digital location identity and address workflows
Product detailsClarityX Location Analytics
Market, territory, network and spatial decision analytics
Product detailsAsset & Personal Trackers
Battery/portable/asset location and alert devices
Product details05 · Proof of value
Use a bounded implementation to answer the scale decision
Pilot one exchange/cluster: reconcile assets, serviceability and field work against ground truth.
- Confirm data, geography, users and workflow: Which network layers and OSS/BSS systems exist? What accuracy/update and field SLAs apply?
- Configure Mappls Utility Network Operations for the selected role set
- Run baseline and intervention scenarios with real stakeholder reviews
- Evaluate agreed criteria: Asset match accepted; survey/repair cycle improves; API/serviceability accuracy and update ownership proven.
- Package production scope and commercial model: Platform/data licence + survey + per-user field SaaS + integration/O&M.
06 · Rollout and operating model
Move from proof to governed adoption
Week 0–2
Discover
Baseline, data, stakeholders, security and architecture
Week 3–6
Configure
Data connection, role workflows, rules and dashboards
Week 7–10
Prove
Live users, measurement, change support and decision review
Production
Scale
Phased geographies, integrations, service model and continuous improvement